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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,248 Reviews

6,248 Reviews of Mark Christopher Auto Center - Service Center

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August 22, 2021

Very satisfied good customer service well explained to the customer. We'll recommend to family and friends friendliness cleanliness work well done quality of work More

by JQUEZADA1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the person who help me
Aug 24, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2021

Excellent service! I wouldn’t have my car serviced anywhere else! Juan Is the best . Have always had a good experience at this center with Juan More

by CA2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 24, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2021

Mark Christopher was one of several dealerships recommended to perform the repairs ordered by General Motors. I have be waiting for the work since February, when I received the recall letter. I cho More

by jthiessen48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 24, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2021

No information papers or sticker of service to the next, didn’t tell me about how the car is (condition) I will look for another dealer. More

by GMC OWNER
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 23, 2021 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2021

Araceli is very nice and helpful .She referd me to Jeff Rizo cool dude who told Ray to take care of me and they did my oil change and tire rotation on my cruze thanks guys. More

by J.BOTTLES72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 21, 2021

Thank you for the amazing service and maintaining your quality work as a priority despite the struggles we have all been facing through this pandemic. More

by Villarreal1890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 24, 2021 -

Mark Christopher Auto Center responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Mark Christopher Auto Center was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 21, 2021

Thank you! I love the proximity of the service center to my home. Comfortable waiting area. Clean. Several individuals came in to disinfect seats and tables. Service rep was kind and answered my questions. More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Silva
Aug 24, 2021 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 21, 2021

My engine light went off and I called this dealership towards the wind of the day. No answer so I left a message. They called me back the next morning and had me take the car that same day. They called m More

by MS.MAYRA.BUENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in Service department
Aug 24, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2021

Great, friendly place to buy your next car. Great service all around. Car looks perfect after having the ceramic coat applied, fast and easy to make appointments. More

by ALEX F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert , Matt Torres
Aug 24, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2021

This was a follow up service to resolve an issue that came back after the original service. The team was easy to work with. No complaints. More

by lloydj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
Aug 24, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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