Mark Christopher Auto Center - Service Center
Ontario, CA
6,271 Reviews of Mark Christopher Auto Center - Service Center
2nd time i bring my vehicle and this was bad horrible expererience i didnt get phone call and when ive called they hung up so i had to drive myself to the dealership and thean advisor just didnt want to expererience i didnt get phone call and when ive called they hung up so i had to drive myself to the dealership and thean advisor just didnt want to hear me out ive told them that i was promised my vehicle before 4hr labor and i agreed for an oil change eventhough ive never received any notifications how my vehicle was going ..after i said i rely on my vehicle for my business ive told them i dont like looking bad with my clients as this dealer did to me i felt like " heres your invoice and pay" ..i said in response i know you dealership dont make money on oil changes but at least honor your service..i made an appt and was the second in line and still took 4hrs+ and it took for me to request my vehicle in person instead of them calling me that its ready..one last thing the tech that brought my vehicle didnt even have covid protocols and sneezed inside my vehicle then grabbed my steering wheel no respect for client vehicle i personnally didnt appreciate that..i just hope this experience doesnt happen to noone else..no communication between client and advisor More
Quick and easy process. Time efficient. Nothing negative to say. Eric helped very much so. Within less than 24 hours my vehicle was ready. Thank you all to say. Eric helped very much so. Within less than 24 hours my vehicle was ready. Thank you all More
The service and staff are great. I have always taken my care here since 2016 and I would definitely recommend them to friends and family anytime care here since 2016 and I would definitely recommend them to friends and family anytime More
Great service, friendly, fast, nice lounge area. Great work and great place , would definitely go back again. Wish it was closer and the washing could resume work and great place , would definitely go back again. Wish it was closer and the washing could resume More
good service, ready to help with a good disposition and kindly explain any questions good price and fast. without a doubt I will return to do the service of my cars to this place kindly explain any questions good price and fast. without a doubt I will return to do the service of my cars to this place More
Excellent job done and great customer service. Very pleased with the work done I will definitely take my vehicle there every time I need work done! pleased with the work done I will definitely take my vehicle there every time I need work done! More
We have been going there for years and bought a few vehicles and the ato shop is incredible everyone there are very knowledgeable and courtesy is great vehicles and the ato shop is incredible everyone there are very knowledgeable and courtesy is great More
Everything is well organized from drop off to pick up. Communication is on point as well! Nobu was excellent and provided excellent customer service! Thank you! Communication is on point as well! Nobu was excellent and provided excellent customer service! Thank you! More
I will never wait more then 4 hours for a oil change ever again in my life I was almost late for work because of this. I would just go to Rotolo Chevrolet in Fontana they would at least arrange something for again in my life I was almost late for work because of this. I would just go to Rotolo Chevrolet in Fontana they would at least arrange something for you or give u a discount More
Not happy at all I was told I would get answer on my truck by Friday afternoon I had to call for two days to get answer then finally received a text that my truck would cost $2,800 to fix. Customer serv truck by Friday afternoon I had to call for two days to get answer then finally received a text that my truck would cost $2,800 to fix. Customer service was terrible I will never go back. More