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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,271 Reviews

6,271 Reviews of Mark Christopher Auto Center - Service Center

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August 28, 2021

2nd time i bring my vehicle and this was bad horrible expererience i didnt get phone call and when ive called they hung up so i had to drive myself to the dealership and thean advisor just didnt want to More

by chido1moy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 30, 2021 -

Mark Christopher Auto Center responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

August 27, 2021

Quick and easy process. Time efficient. Nothing negative to say. Eric helped very much so. Within less than 24 hours my vehicle was ready. Thank you all More

by luis.ramirezjr89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 30, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2021

The service and staff are great. I have always taken my care here since 2016 and I would definitely recommend them to friends and family anytime More

by goldieandtimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray, Matt Torres
Aug 30, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Aug 30, 2021 -

goldieandtimmy responded

My pleasure thank you for excellent staff and excellent service.

August 27, 2021

Great service, friendly, fast, nice lounge area. Great work and great place , would definitely go back again. Wish it was closer and the washing could resume More

by swalkerredhot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Aug 30, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2021

good service, ready to help with a good disposition and kindly explain any questions good price and fast. without a doubt I will return to do the service of my cars to this place More

by hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan fletes, Matt Torres
Aug 30, 2021 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2021

Excellent job done and great customer service. Very pleased with the work done I will definitely take my vehicle there every time I need work done! More

by Joselinoormonde60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Aug 27, 2021 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2021

We have been going there for years and bought a few vehicles and the ato shop is incredible everyone there are very knowledgeable and courtesy is great More

by ANNA.APC1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 30, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2021

Everything is well organized from drop off to pick up. Communication is on point as well! Nobu was excellent and provided excellent customer service! Thank you! More

by DOetiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 30, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2021

I will never wait more then 4 hours for a oil change ever again in my life I was almost late for work because of this. I would just go to Rotolo Chevrolet in Fontana they would at least arrange something for More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember the name
Aug 30, 2021 -

Mark Christopher Auto Center responded

George, thank you for sharing your experience with us. Here at Mark Christopher Auto Center, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 26, 2021

Not happy at all I was told I would get answer on my truck by Friday afternoon I had to call for two days to get answer then finally received a text that my truck would cost $2,800 to fix. Customer serv More

by Dffucla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 30, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our service department. Here at Mark Christopher Auto Center, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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