Mark Christopher Auto Center - Service Center

Service department has severely declined over last 3 years. Time to find another dealership. Dismissive, no help, no followup, rude to my wife and condensending years. Time to find another dealership. Dismissive, no help, no followup, rude to my wife and condensending More

I’ve worked with Juan for several years on our Amrep fleet of parts trucks. He’s a great with communicating his updates and is very thorough. We own a Denali now and without hesitation Mark Christopher fleet of parts trucks. He’s a great with communicating his updates and is very thorough. We own a Denali now and without hesitation Mark Christopher and Juan are the team we want securing the longevity of our pre-own vehicle. Thanks Juan! More

Friendly staff. Took car in for recall . When I got home the dome light doesn’t work when you open the door. Please fix it the dome light doesn’t work when you open the door. Please fix it More

Disappointing GMC experience. Appointment was made for 9 am to complete oil change and AC service checkup. I waited at dealership . Advisor Ray P. did not update me and did not complete job until 5 pm. C am to complete oil change and AC service checkup. I waited at dealership . Advisor Ray P. did not update me and did not complete job until 5 pm. Car might have just been parking until 5 pm with no tracking . Advisor is not available or accessible. Appointment had no priority to other customers that checked in after my time. Dealership schedule overbooked. Advisor is not customer focused on his customers to ensure a good experience. Advisor easily distracted or avoiding contact with customer. Advisor not helpful. Did not present or go over multipoint inspection. Advisor does not followup with what is request or agreements made and tells customer ok to stop customer from talking. Very long wait and AC service unsatisfactory. More

Its a hit or miss when you take your vehicle here for service. The advisor that took my car was being an xxx hole. I honestly hate taking my vehicle here. service. The advisor that took my car was being an xxx hole. I honestly hate taking my vehicle here. More

My customer service rep was not helpful at all with attitude. Never got phone calls about updates on the truck I had to call to see what was going on for updates. Truck didn’t get fully seen for what I attitude. Never got phone calls about updates on the truck I had to call to see what was going on for updates. Truck didn’t get fully seen for what I took it in for. Was told it was an easy fix, that it would get done next time when I took the truck in. I’m a busy man with a busy schedule I do not have time for run around games or be on your guys schedule. More

Julie my service advisor was excellent and informed me every day. She is an excellent supervisor the only reason I come back to Mark Christopher instead of going to MK Smith right around the corner every day. She is an excellent supervisor the only reason I come back to Mark Christopher instead of going to MK Smith right around the corner More

Im pleased that my truck was fixed. Ill be back if it needs service again. There was a little confusion on my name but it was corrected. I understood though. needs service again. There was a little confusion on my name but it was corrected. I understood though. More

Avo at service was great. Will definitely bring my vehicle back and recommend him to my friends and family. Dealership is always clean as well vehicle back and recommend him to my friends and family. Dealership is always clean as well More

The sales person was very nice and kept me updated regularly. The sales representative handled my service with patients because we were dealing with a corporate authorization needed. regularly. The sales representative handled my service with patients because we were dealing with a corporate authorization needed. More