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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,199 Reviews

6,199 Reviews of Mark Christopher Auto Center - Service Center

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July 11, 2021

Always very cooperative and wanting to fulfill your needs. Nobu available whenever needed and ready to take care of all questions and all needs anytime. More

by TADDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2021

Calling me about other services needed for my approval. Friendly people and helpful. The convenience to drop off vehicle in the evening after service is closed. More

by ROSIE_SERRATORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2021

I brought my vehicle in for a recall. I was told that it would take 4 hours to complete. I was called less than an hour later telling me my vehicle was ready. My vehicle seamed to be untouched when I picked More

by BODOLL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 20, 2021 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2021

Erik the service writer was very helpful with providing the insurance people and myself the information necessary to get my windshield replaced from rock damage. Erik also made sure the installer would be More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik , Matt Torres
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Jerry! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2021

This was my first time bringing in my GMC Yukon and I had a nice experience with everyone I spoke with. The service writers were helpful and I went to parts also and. They were very helpful. More

by Leighannejones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie ??
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2021

I had an appointment for an oil change & upon arrival I could see how busy they were what should’ve taken 2 to 3 hours ended up being an all day appointment. I voice my frustration with Eric the service ma More

by khenderson5@verizon.net
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik
Jul 12, 2021 -

Mark Christopher Auto Center responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Mark Christopher Auto Center. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 09, 2021

The dealership process was orderly and the staff were patient and friendly. I was happy that they honorored my dealership and chevy service coupons that were helpful. More

by superkene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2021

They were very efficient and went about the job in a professional way, I called one day and they got me in the next day,Juan was very helpful. More

by webackhoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 12, 2021 -

Mark Christopher Auto Center responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2021

Thanks for a service very good personal 👍every baddies was wonderful they told me about 2 or 3 hours they did about 2.5 thanks again have a wonderful day 😀 More

by SBLS08
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2021

I LOVE TAKING MY VEHICLES TO JUAN FLETES AT MARK CHRISTOPHER. NOTHING BUT THE BEST SERVICE. HE DID A OIL CHANGE✔ CHANGE MY ENGINE AIR FILTER✔ REPLACE A BAD BULB✔. THANK YOU JUAN FLETES 💯. MARK CHRI More

by PACHECO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUAN FLETES
Jul 12, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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