Mark Christopher Auto Center - Service Center
Ontario, CA
6,254 Reviews of Mark Christopher Auto Center - Service Center
Service was slow for what you had to do. The quote unquote detail job was a joke, we had it redone. You should pay back AAA that portion of the money for such a poor job. Two wining harnesses where le unquote detail job was a joke, we had it redone. You should pay back AAA that portion of the money for such a poor job. Two wining harnesses where left undone and all the used parts where left in my truck for me to do something with. More
It was my first time there and the woman who registered me was super nice. Then I had to go to service and he was super nice as well. me was super nice. Then I had to go to service and he was super nice as well. More
Avo Injian is great. Very professional. He reviewed my service needs and provided input on the service that was required. He kept me updated through out the day. service needs and provided input on the service that was required. He kept me updated through out the day. More
Service department has severely declined over last 3 years. Time to find another dealership. Dismissive, no help, no followup, rude to my wife and condensending years. Time to find another dealership. Dismissive, no help, no followup, rude to my wife and condensending More
I’ve worked with Juan for several years on our Amrep fleet of parts trucks. He’s a great with communicating his updates and is very thorough. We own a Denali now and without hesitation Mark Christopher fleet of parts trucks. He’s a great with communicating his updates and is very thorough. We own a Denali now and without hesitation Mark Christopher and Juan are the team we want securing the longevity of our pre-own vehicle. Thanks Juan! More
Its a hit or miss when you take your vehicle here for service. The advisor that took my car was being an xxx hole. I honestly hate taking my vehicle here. service. The advisor that took my car was being an xxx hole. I honestly hate taking my vehicle here. More
Disappointing GMC experience. Appointment was made for 9 am to complete oil change and AC service checkup. I waited at dealership . Advisor Ray P. did not update me and did not complete job until 5 pm. C am to complete oil change and AC service checkup. I waited at dealership . Advisor Ray P. did not update me and did not complete job until 5 pm. Car might have just been parking until 5 pm with no tracking . Advisor is not available or accessible. Appointment had no priority to other customers that checked in after my time. Dealership schedule overbooked. Advisor is not customer focused on his customers to ensure a good experience. Advisor easily distracted or avoiding contact with customer. Advisor not helpful. Did not present or go over multipoint inspection. Advisor does not followup with what is request or agreements made and tells customer ok to stop customer from talking. Very long wait and AC service unsatisfactory. More
Avo at service was great. Will definitely bring my vehicle back and recommend him to my friends and family. Dealership is always clean as well vehicle back and recommend him to my friends and family. Dealership is always clean as well More