Mark Christopher Auto Center - Service Center
Ontario, CA
6,196 Reviews of Mark Christopher Auto Center - Service Center
I love taking my car for service at Mark Christopher. The customer service is excellent and my car is always well cared for and completed on time. customer service is excellent and my car is always well cared for and completed on time. More
Awesome service had my headlight put fast service very professional staff every time I have something done to my car it's always Ann good experience professional staff every time I have something done to my car it's always Ann good experience More
Juan was very helpful. The waiting area was really comfortable, with the coffee, vending machines, and HGTV!. We were very happy with our experience. Thank you! comfortable, with the coffee, vending machines, and HGTV!. We were very happy with our experience. Thank you! More
this time service for an oil change was less than an hour, so glad i did not have to wait longer. I have never had a problem at this dealership hour, so glad i did not have to wait longer. I have never had a problem at this dealership More
I would give 0 stars if I could . I Had a horrible experience, the service advisor Jackie never answered the phone they never gave me updates on my car . I went to pick up my car and it wasn’t ready experience, the service advisor Jackie never answered the phone they never gave me updates on my car . I went to pick up my car and it wasn’t ready they said it would take a day and it took two days .on another occasion it took them two weeks to get a issue I had with a water leak on my vehicle that’s only 3 years old fixed. I will never service my vehicle or purchase another vehicle here again . More
I did not like the outcome of service not happy problem was not fixed was having problem with vehicle on occasion it would pull/slip/jerk and state there is nothing wrong I don’t feel comfortable with the was not fixed was having problem with vehicle on occasion it would pull/slip/jerk and state there is nothing wrong I don’t feel comfortable with the outcome More
Everything was good at the dealership Ray was friendly everybody was friendly I’m very satisfied thank youEverything was great until you force me to write a certain amount of words I don’t understand that everybody was friendly I’m very satisfied thank youEverything was great until you force me to write a certain amount of words I don’t understand that I’m trying to do a review but you won’t let me that part was very weird More
Jackie K is a great customer service person. Mark Christopher is the best dealership I’ve ever gone to for service. Parts Dept is also great. Christopher is the best dealership I’ve ever gone to for service. Parts Dept is also great. More
Oil change and tire rotation service and promised timeline was very helpful. We highly missed having the extra mile service of a signature vehicle wash. timeline was very helpful. We highly missed having the extra mile service of a signature vehicle wash. More
I was able to make a service appointment the day before for an oil change which was helpful. All the safety protocols were taken, the only thing is that the cleaning solutions used to clean the waiting ar for an oil change which was helpful. All the safety protocols were taken, the only thing is that the cleaning solutions used to clean the waiting are was very overpowering. More