Mark Christopher Auto Center - Service Center
Ontario, CA
6,256 Reviews of Mark Christopher Auto Center - Service Center
It seems to need more cammunication with there customers, it helps to know your vehicles status and it took me sometime to get ahold of the person who was assigned to my car it helps to know your vehicles status and it took me sometime to get ahold of the person who was assigned to my car More
Very good service and professional Very polite and professional Very happy with the job done. professional Very happy with the job done. More
Helped me out with a issue covered under my warranty when other stores turned me away because they were “busy” not only did they welcome me but they fixed it had part in hand and I wasn’t there more than a f other stores turned me away because they were “busy” not only did they welcome me but they fixed it had part in hand and I wasn’t there more than a few hours More
They were quick to get in for service did a good job completed everything. My only issue was it was not clear where to go to find the service center was at the old entrance where all the service signs completed everything. My only issue was it was not clear where to go to find the service center was at the old entrance where all the service signs are More
Poor communication within service rep and people receiving your vehicle. Transmission filter not changed with the fluid and filter not in stock. receiving your vehicle. Transmission filter not changed with the fluid and filter not in stock. More
Loyal customer of Mark Christopher for many years. I receive personalized service that I trust, and will continue to use and promote their services receive personalized service that I trust, and will continue to use and promote their services More
Just bought a new car on Friday 6/18 and the check engine light came on Tuesday. Took it in and I had to leave it for a day with no loaner or shuttle to take me home or pick me up. Julie did explain because light came on Tuesday. Took it in and I had to leave it for a day with no loaner or shuttle to take me home or pick me up. Julie did explain because of the pandemic they let the drivers go. Also when I arrived to drop the car off it took 35 minutes for someone to come out. Which 2 people said someone will be right with me. More