Mark Christopher Auto Center - Service Center
Ontario, CA
6,357 Reviews of Mark Christopher Auto Center - Service Center
There has been a lack of communication and effort to take care of ongoing issues. The issues have been explained as, "manufacturer issues and easy fixes." Either way the continuous visits to the service cen care of ongoing issues. The issues have been explained as, "manufacturer issues and easy fixes." Either way the continuous visits to the service center are inconveniences that brand new vehicles should not have. More
Outstanding service and professionalism buy your stuff was very impressed with the accuracy and speed to which the work was done Dario our service guy was excellent I’ve dealt with him for many years alwa was very impressed with the accuracy and speed to which the work was done Dario our service guy was excellent I’ve dealt with him for many years always outstanding. More
Dario helped me with a fuel pressure issue on my 2015 2500hd diesel 4x4. Truck only has 75k miles and was having issues! Dario went the extra mile for me and I appreciate Mark Christopher Chevrolet stepp 2500hd diesel 4x4. Truck only has 75k miles and was having issues! Dario went the extra mile for me and I appreciate Mark Christopher Chevrolet stepping up and going to bat for me with GM on a know issue with the fuel pumps. I would also like to thank Jeff Rizzi for personally calling me and following up with me throughout the process!!! Top notch people! More
I was very satisfied with the service - fast and addressed the issues completely. Thank you Ray for your friendly expert service, it was a pleasure. addressed the issues completely. Thank you Ray for your friendly expert service, it was a pleasure. More
I have been coming here over many years to service my various cars. Although I now reside in Corona, I bring my 2017 Corvette Grand Sport here because I trust them to maintain and service my car. They ar various cars. Although I now reside in Corona, I bring my 2017 Corvette Grand Sport here because I trust them to maintain and service my car. They are friendly and professional. More
Normally all is great. This time 2 and a half hours for simple oil change. I was first in line. And I don't get why my car was taken to parking garage then brought back to me? simple oil change. I was first in line. And I don't get why my car was taken to parking garage then brought back to me? More
Had an appointment for 10. Got there early but still had to wait for an hour just to drop off. What’s the point in having an appointment! Service guy that helped me was awesome tho. to wait for an hour just to drop off. What’s the point in having an appointment! Service guy that helped me was awesome tho. More
Engine light came on, brought to service on a Friday, injector issue kept over the weekend, under warranty. Was told no rental cars available and if I was to get a rental I have to get a Chevy and that t injector issue kept over the weekend, under warranty. Was told no rental cars available and if I was to get a rental I have to get a Chevy and that the dealership will only pay 40.00 per day.Two day rental 157.00 out of pocket.Went to pick up truck from service,drove 50 miles engine light came back on,Had to bring back to service again, this time a rental car was provided by dealership. Picked up Truck from dealership and was very happy with the performance. Dealership only refunded 88.00 on my out of pocket cost of 157.00 to get a rental car. There is no way you can rent a car for only 40.00 per day. I also lost a full day of pay the second time I had to bring back my truck because the engine came back on.l feel I should get a full refund on the rental car fee. Other than the rental car issue the staff and service writer Jackie Klosky were great. More