Mark Christopher Auto Center - Service Center

Service department has severely declined over last 3 years. Time to find another dealership. Dismissive, no help, no followup, rude to my wife and condensending years. Time to find another dealership. Dismissive, no help, no followup, rude to my wife and condensending More

Avo at service was great. Will definitely bring my vehicle back and recommend him to my friends and family. Dealership is always clean as well vehicle back and recommend him to my friends and family. Dealership is always clean as well More

Im pleased that my truck was fixed. Ill be back if it needs service again. There was a little confusion on my name but it was corrected. I understood though. needs service again. There was a little confusion on my name but it was corrected. I understood though. More

My customer service rep was not helpful at all with attitude. Never got phone calls about updates on the truck I had to call to see what was going on for updates. Truck didn’t get fully seen for what I attitude. Never got phone calls about updates on the truck I had to call to see what was going on for updates. Truck didn’t get fully seen for what I took it in for. Was told it was an easy fix, that it would get done next time when I took the truck in. I’m a busy man with a busy schedule I do not have time for run around games or be on your guys schedule. More

Julie my service advisor was excellent and informed me every day. She is an excellent supervisor the only reason I come back to Mark Christopher instead of going to MK Smith right around the corner every day. She is an excellent supervisor the only reason I come back to Mark Christopher instead of going to MK Smith right around the corner More

Service was incomplete, extremely dissatisfied, primary reason for service is breaks not working properly, customer service agent was reluctant to help, please call me, thanks reason for service is breaks not working properly, customer service agent was reluctant to help, please call me, thanks More

The sales person was very nice and kept me updated regularly. The sales representative handled my service with patients because we were dealing with a corporate authorization needed. regularly. The sales representative handled my service with patients because we were dealing with a corporate authorization needed. More

I brought my vehicle in for a recall. I was told that it would take 4 hours to complete. I was called less than an hour later telling me my vehicle was ready. My vehicle seamed to be untouched when I picked would take 4 hours to complete. I was called less than an hour later telling me my vehicle was ready. My vehicle seamed to be untouched when I picked it up. The representative that helped my was very unpersonal and wasn't able to even tell me if the recall needed a replacement. The paperwork that was given to me didn't specify if the work was done either. I felt like it was a waste of my time to take my vehicle in More

Always very cooperative and wanting to fulfill your needs. Nobu available whenever needed and ready to take care of all questions and all needs anytime. needs. Nobu available whenever needed and ready to take care of all questions and all needs anytime. More

Calling me about other services needed for my approval. Friendly people and helpful. The convenience to drop off vehicle in the evening after service is closed. Friendly people and helpful. The convenience to drop off vehicle in the evening after service is closed. More