Mark Christopher Auto Center - Service Center

Great Sales and Service Department been dealing with Mark Christopher Autocenter since 1975 on Holt Street..Will keep going back for future service and new auto purchase. Christopher Autocenter since 1975 on Holt Street..Will keep going back for future service and new auto purchase. More

Mike was great when he was there. This time we took my daughters truck in for appointment for 815,we arrived at 800 and they got to us at 820. I asked how long and the girl said about 2 hours, so I called daughters truck in for appointment for 815,we arrived at 800 and they got to us at 820. I asked how long and the girl said about 2 hours, so I called for a ride. Good thing because I didn't receive a call until 245 and Juan said it was done and everything looked good. We go to pick up the truck after my daughter gets off work and it was closed, but service manager was there and got her truck. We drove home and my daughter said the check engine light is on,I immediately called and the guy said he would have the service manager call in the morning. I waited all day for call and never got one. I called the next morning and left a message, I even called Dino the guy I spoke with this a couple of years earlier since he helped the last time. Dino didn't return my call but Matt the service manager called and said to bring it in so he could have it checked out. More

I was very disappointed About my service yesterdayIt shouldn't take 2 and a 1/2 hours to get an oil change . My car was ready done you didn't notify me! shouldn't take 2 and a 1/2 hours to get an oil change . My car was ready done you didn't notify me! More

They were fast and quick . The customer service was awesome and Friday as well !! They were done within that 2 hour window they quoted on as well !! awesome and Friday as well !! They were done within that 2 hour window they quoted on as well !! More

My seat is now lose and rattling after the removed it to work on the seat belt. You tried to charge me over $500.00 to repair it because you said it had to be replaced but when I said no you were able to fi work on the seat belt. You tried to charge me over $500.00 to repair it because you said it had to be replaced but when I said no you were able to fix it after all. Oh and my extended warranty supposedly did cover anything. The service writer was all about up selling and sticking it to me. More

Dario my service rep is one of the best in the business. Always on top of everything and very good with communication. Everybody is very friendly and professional Always on top of everything and very good with communication. Everybody is very friendly and professional More

Arrived 15 minutes early for appointment to get oil changed. Told it would take 1 1/2 hours. Sat in the service lane for an hour before they moved it. Took 3 1/2 hours to change the oil. changed. Told it would take 1 1/2 hours. Sat in the service lane for an hour before they moved it. Took 3 1/2 hours to change the oil. More

I made an apple, but it did not appear to make a difference in time spent. An oil change still took 3 hours. People were professional and courteous. difference in time spent. An oil change still took 3 hours. People were professional and courteous. More

I feel like some requested items were not completed. > I I feel like some requested items were not completed. > I said the brakes were squeaky and was charged $30 for a brake check. The brakes are still s I feel like some requested items were not completed. > I said the brakes were squeaky and was charged $30 for a brake check. The brakes are still squeaky. I already know how much brake life was left from the information system in the vehicle. It seems like I spent $30 for nothing > I said the sliding truck bed cover was not sliding as smoothly as it was when I first received it and the response was there was no problem. Well there is. Did anyone add lubricant or make an adjustment to help? Also, the little sliding lock cover is very loose now > One item required a part to be ordered. I have yet to receive a call saying it was ready The follow-up seems poor and the handling of my issues was not very efficient. More

Extremely long wait, there was no reason for the 6 hrs wait time for an oil change and tire rotation. If it was going to take that long should have been communicated instead of promised 3hr wait time for an oil change and tire rotation. If it was going to take that long should have been communicated instead of promised 3hr More