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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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May 22, 2021

X x x x x x x x x x x x x x x x x x x x x x c c x More

by IKEGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie klosky
May 24, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave this 5-star rating! We hope to work with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 22, 2021

Have taken my truck 3 times for the same problem and they cannot find the problem what a nightmare... looking for new dealership now please. More

by mrsergiogarcia6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Matt Torres
May 24, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2021

I took my car in for engine trouble they drove my car approx 4 miles at a slow speed and said nothing was wrong with the car. It doesn’t climb hills well and that’s at 60 mph. My car is under warranty I More

by Ialwayssmile49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 21, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2021

Great customer service from Ray. Couldn’t ask for anything more. He was understanding, kind and extremely knowledgeable. He made the process very easy for me. By the way, didn’t talk with Matt, but More

by JREYNOLDS90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2021

As always, great service. Juan and Ray got me in fast and the service department completed the work promptly. I always look forward to coming here because of the quality of service. Thank you all again! More

by jchioini23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
May 24, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2021

I went for an oil change and thats what they did .They were kool honest people and I appreciate that because now days its rare. More

by J.BOTTLES72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
May 24, 2021 -

Mark Christopher Auto Center responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2021

Service agent and technician were friendly and professional. The price was extremely high so I took the vehicle to an independent mechanic who is charging 1/3 the price More

by rotarylu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names.
May 21, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2021

My gut feeling is that Christopher Chevrolet is honest and their service shows they care about their customers. Thank you for your sincere dedication to making my experience a great one all the time. More

by LuChez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
May 20, 2021 -

LuChez responded

Great dealership!

May 21, 2021 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2021 -

LuChez responded

Thank you again for everything and I'll be seeing your team again tomorrow for an electrical issue.

May 20, 2021

I was happy that they were able to get my car in the Shoppe same day I called in, and the best thing is that they fixed it the same day! More

by eacuna16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 21, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 19, 2021

Sandra was very, very professional and helpful. Really took the time to help me out with my extended warranty. Kept in constant contact with me. More

by Masterbassist10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
May 19, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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