Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,257 Reviews

6,257 Reviews of Mark Christopher Auto Center - Service Center

Sort by
May 24, 2021

Service department was amazing, very professional service and also answered the questions and concerns i had for the reason i had gone to service department. Jeff Rizzi was very polite, friendly and just an More

by S.adrian75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2021

The service department lost my keys, along with my viper pager alarm remote $130. They broke the fuel tank shield, which I did go back and had them replace. The drive shaft was almost all the way loose, e More

by Mr2177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 24, 2021

Highly recommend the service center for all of your service needs.i took my truck here several times and have been satisfied with the service every time More

by michaelmcphetridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray peters
May 26, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 22, 2021

X x x x x x x x x x x x x x x x x x x x x x c c x More

by IKEGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie klosky
May 24, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave this 5-star rating! We hope to work with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 22, 2021

Have taken my truck 3 times for the same problem and they cannot find the problem what a nightmare... looking for new dealership now please. More

by mrsergiogarcia6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Matt Torres
May 24, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 22, 2021

Excellent in service dept, friendly. Price is right. Location perfect for me. Nobu is excellent. I do not need to make an appointment w/c makes it perfect More

by Lena. Rabulan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
May 24, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2021

As always, great service. Juan and Ray got me in fast and the service department completed the work promptly. I always look forward to coming here because of the quality of service. Thank you all again! More

by jchioini23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
May 24, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2021

I took my car in for engine trouble they drove my car approx 4 miles at a slow speed and said nothing was wrong with the car. It doesn’t climb hills well and that’s at 60 mph. My car is under warranty I More

by Ialwayssmile49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 21, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2021

Great customer service from Ray. Couldn’t ask for anything more. He was understanding, kind and extremely knowledgeable. He made the process very easy for me. By the way, didn’t talk with Matt, but More

by JREYNOLDS90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2021

I went for an oil change and thats what they did .They were kool honest people and I appreciate that because now days its rare. More

by J.BOTTLES72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
May 24, 2021 -

Mark Christopher Auto Center responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
367
...