Mark Christopher Auto Center - Service Center

Long wait bad customer service in the parts center the person that helped out in service was ok nothing wrong but when I asked a question with cashiers and parts they were goofing off and not paying atten person that helped out in service was ok nothing wrong but when I asked a question with cashiers and parts they were goofing off and not paying attention to customers More

Place is great customer service was amazing Only thing I would have to say is the fact that that place charges 155 for diagnosis and then on top of it they charge you whatever service you’re getting done I would have to say is the fact that that place charges 155 for diagnosis and then on top of it they charge you whatever service you’re getting done I find that out rages most dealerships I’ve ever gone to to get work done on my car they were just charge you for the services and not the diagnosis fee if you get the work done if you don’t get the work done by then yeah of course charge the customer what to charge the customer plus charge them for the service is completely ridiculous that policy needs to be changed at this particular place More

They work was done quickly abs effectively. The service department went above and beyond to help with all components of the services received. Thank you department went above and beyond to help with all components of the services received. Thank you More

I was happy to be able to drop the car Monday and get it back on Tuesday.. I have a new battery and the car works fine now.. back on Tuesday.. I have a new battery and the car works fine now.. More

Great service! Above and beyond what I expected when I came in for an emergency recall that was required before I could register my truck. came in for an emergency recall that was required before I could register my truck. More

I was told tire pressure and maintenance level checks were done to get in my truck to see tire pressure were not and rest buttons were not done and they changed the settings on my truck of what I had pro were done to get in my truck to see tire pressure were not and rest buttons were not done and they changed the settings on my truck of what I had program....I will never bring my truck here again for service...I don't even think what I paid for was done More

They took very good care of us. Explained everything.---We would use them again. We were buying out our lease ---keeping the car and we were not rushed with decesions everything.---We would use them again. We were buying out our lease ---keeping the car and we were not rushed with decesions More

Great high quality fast service.I was very pleased with Jack’s and her level of service and care for my truck. Thank you Anthony Jack’s and her level of service and care for my truck. Thank you Anthony More

Sandra in the service department went above her job duties to try and help me. It’s too bad GM doesn’t have the same customer service she does. They can learn from her. I’d recommend mark Christopher A duties to try and help me. It’s too bad GM doesn’t have the same customer service she does. They can learn from her. I’d recommend mark Christopher Auto Center but I probably wouldn’t buy a GM again. More

The job was done. They contacted the warranty company and had everything replaced and covered. Just one HUGE complain, my truck was FILTY. I know I didn't bring it in spotless but it was in the shop since la had everything replaced and covered. Just one HUGE complain, my truck was FILTY. I know I didn't bring it in spotless but it was in the shop since last Monday(1 whole week) I honestly believe a wash would have been nice. How does a Cadillac dealer send a car out looking like this. Very disappointing 😒 When I tried addressing it with the person who brought out myvtruck I had no luck. Very dismissive. Then I noticed the cover under the steering wheel is not correctly installed, so now I have to take the truck back in to get that fixed(I don't want to accidentally brake it trying to fix it myself) It was my first time here, not the best experience. More