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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,259 Reviews

6,259 Reviews of Mark Christopher Auto Center - Service Center

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May 07, 2021

I had an appointment at seven. My vehicle didn’t Get taken in till around eight. Then waited almost 2 hours for service. I believe a little too long. More

by Maggie
Recommend Dealer
No
Employees Worked With
Not sure
May 10, 2021 -

Mark Christopher Auto Center responded

Maggie, thank you for sharing your experience with us. Here at Mark Christopher Auto Center, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2021

Julie was helpful and friendly. She greeted us with a smile and kept us informed on when the car would be ready. Picking the car up was easy without issue More

by laura.french
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 10, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

I had to return the vehicle later that day because the air conditioner when on was making a propeller sound. Also I need windshield blades, after approx 10min waiting, the rep returned letting me know the More

by MCRAVEN1385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu - In the Service Dept.
May 07, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

Great service. The service advisor Avo went above and beyond to help me. They they quickly fixed everything and got me out on the road. More

by jefftringham
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Avo Indijan
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Jeff! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

It took a long time to get parts . I wasn’t kept up on progress. Car was was broken so my car wasn’t washed. More

by Kklock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
May 07, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

Great service! Overall my experience was easy and everything was explained to me by Julie. I loved that we could wait in the car until someone met us out in our cars! More

by NUBIA_WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie, Matt Torres
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

Excellent customer service and excellent work done on my escalade. Thx u and I do highly recommend Sandra as employee of the month and I wish her a healthy bany More

by alant52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

They gave us great service and the job was done a day before. Mr. Gomez was also very helpful and personable. Would come back again. More

by Rog310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 05, 2021

My service was timely. Dario is very helpful and shows real concern for my issues with my Cadillac. Everyone is wonderful. I will be back More

by DIANNE188
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 05, 2021

Excellent service and support, as always.Very friendly Excellent service and support, as always. Very friendly welcoming and ready to make things easy. I am always satisfied when i pick up my car from thi More

by FR.MANSOUR.AZAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario G.
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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