Mark Christopher Auto Center - Service Center

Arrived 15 minutes early for appointment to get oil changed. Told it would take 1 1/2 hours. Sat in the service lane for an hour before they moved it. Took 3 1/2 hours to change the oil. changed. Told it would take 1 1/2 hours. Sat in the service lane for an hour before they moved it. Took 3 1/2 hours to change the oil. More

I feel like some requested items were not completed. > I I feel like some requested items were not completed. > I said the brakes were squeaky and was charged $30 for a brake check. The brakes are still s I feel like some requested items were not completed. > I said the brakes were squeaky and was charged $30 for a brake check. The brakes are still squeaky. I already know how much brake life was left from the information system in the vehicle. It seems like I spent $30 for nothing > I said the sliding truck bed cover was not sliding as smoothly as it was when I first received it and the response was there was no problem. Well there is. Did anyone add lubricant or make an adjustment to help? Also, the little sliding lock cover is very loose now > One item required a part to be ordered. I have yet to receive a call saying it was ready The follow-up seems poor and the handling of my issues was not very efficient. More

Extremely long wait, there was no reason for the 6 hrs wait time for an oil change and tire rotation. If it was going to take that long should have been communicated instead of promised 3hr wait time for an oil change and tire rotation. If it was going to take that long should have been communicated instead of promised 3hr More

They are so helpful and always so courteous, I had friends pick me up but they had my car done in an hour and a half, I was very happy friends pick me up but they had my car done in an hour and a half, I was very happy More

Dario in service and Brian in parts were great! Took their time to explain everything to me. Made taking the car in for a repair quick and smooth process. their time to explain everything to me. Made taking the car in for a repair quick and smooth process. More

Work was done as requested. This was just an oil change and I waited 2.5 hours which is a little excessive Other than that the work was done and I waited 2.5 hours which is a little excessive Other than that the work was done More

I really liked their service and I also liked how they fixed my car. They're very friendly and they're very respectful. I would definitely go back. fixed my car. They're very friendly and they're very respectful. I would definitely go back. More

I really liked Jullie Escobar she took care of my trucks needs,she called and gave me update every other day until it was completed needs,she called and gave me update every other day until it was completed More

Horrible customer service. I would not recommend getting your vehicle serviced here. I left a voicemail to service manager but I received no reply from him. your vehicle serviced here. I left a voicemail to service manager but I received no reply from him. More

Service department was amazing, very professional service and also answered the questions and concerns i had for the reason i had gone to service department. Jeff Rizzi was very polite, friendly and just an and also answered the questions and concerns i had for the reason i had gone to service department. Jeff Rizzi was very polite, friendly and just an amazing person to deal with. More