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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,284 Reviews

6,284 Reviews of Mark Christopher Auto Center - Service Center

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April 08, 2021

Purchased and regularly serviced 8 vehicles there over last 25 years. Always good service and fairly priced. Julie Escobar in Service is great. I highly recommend them. More

by BOBWITT123
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar.
Apr 09, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2021

Great service. Nobu is great and always keeps me updated with my car while being serviced. Service is on time and worth the drive to Ontario More

by dhoulton35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Apr 09, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2021

I was totally satisfied with the service that I received. Everyone that I dealt with was courteous. And considering the pandemic it was done in a timely manner. More

by MARSHD06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2021

Customer service is non-existent. So you have to figure it out. The service department needs a whole new staff willing to help. Waited in line no one to direct traffic. Customers not aware there is 2 lanes More

by bengineer23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Apr 12, 2021 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2021

Sandra is the best! She kept me informed the entire visit!my vehicle was finished fast and pulled up to the front fast!will always return More

by sandraes27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Matt Torres
Apr 09, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2021

All good great work ty ty ty ty ty ty ty ty ty ty ty ty ty everything worked after we left we appreciate you and your service dpt More

by Fancy pants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 09, 2021 -

Mark Christopher Auto Center responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 07, 2021

They did a great job in checking my whole truck out and getting back to me quick on any issues it was having and recommended other options More

by anthonyvaca13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peters, Matt Torres
Apr 09, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Anthony! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 07, 2021

The dealership was very professional they took the time to make sure that everything was right on my car my car runs like a dream now thank you for all your good work More

by debra0blackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters, Matt Torres
Apr 09, 2021 -

Mark Christopher Auto Center responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 06, 2021

I bought my 2007 Escalade here and when I had a airbag recall, I waited on a callback list for over 5 years for the repair - no fault of Cadillac, however when I was finally notified the parts were availa More

by Pennington
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Apr 07, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 06, 2021

Eddie Lopez helped us and gave us excellent service me and my wife want to thank him for making her experience easy and mine I purchased car from you before and I always had excellent service thank you Vi More

by VICTORSR121159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 07, 2021 -

Mark Christopher Auto Center responded

Victor, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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