Mark Christopher Auto Center - Service Center
Ontario, CA
6,284 Reviews of Mark Christopher Auto Center - Service Center
Purchased and regularly serviced 8 vehicles there over last 25 years. Always good service and fairly priced. Julie Escobar in Service is great. I highly recommend them. last 25 years. Always good service and fairly priced. Julie Escobar in Service is great. I highly recommend them. More
I was totally satisfied with the service that I received. Everyone that I dealt with was courteous. And considering the pandemic it was done in a timely manner. Everyone that I dealt with was courteous. And considering the pandemic it was done in a timely manner. More
Customer service is non-existent. So you have to figure it out. The service department needs a whole new staff willing to help. Waited in line no one to direct traffic. Customers not aware there is 2 lanes it out. The service department needs a whole new staff willing to help. Waited in line no one to direct traffic. Customers not aware there is 2 lanes and staff just walking by including the manager. Then you get the stink eye for getting out of you car to ask for direction. I will be taking my car else where from now on. I used get a car wash and possibly charge my EV. More
Sandra is the best! She kept me informed the entire visit!my vehicle was finished fast and pulled up to the front fast!will always return visit!my vehicle was finished fast and pulled up to the front fast!will always return More
All good great work ty ty ty ty ty ty ty ty ty ty ty ty ty everything worked after we left we appreciate you and your service dpt ty everything worked after we left we appreciate you and your service dpt More
They did a great job in checking my whole truck out and getting back to me quick on any issues it was having and recommended other options getting back to me quick on any issues it was having and recommended other options More
The dealership was very professional they took the time to make sure that everything was right on my car my car runs like a dream now thank you for all your good work to make sure that everything was right on my car my car runs like a dream now thank you for all your good work More
I bought my 2007 Escalade here and when I had a airbag recall, I waited on a callback list for over 5 years for the repair - no fault of Cadillac, however when I was finally notified the parts were availa recall, I waited on a callback list for over 5 years for the repair - no fault of Cadillac, however when I was finally notified the parts were available Cadillac Service has NO record of my vehicle in the system. Never bought there, never serviced there. NOTHING. That was very surprising and disappointing. Regardless if I bought there or elsewhere I expected a friendly voice on the phone. More
Eddie Lopez helped us and gave us excellent service me and my wife want to thank him for making her experience easy and mine I purchased car from you before and I always had excellent service thank you Vi and my wife want to thank him for making her experience easy and mine I purchased car from you before and I always had excellent service thank you Victor and Barbara Contreras More