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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,257 Reviews

6,257 Reviews of Mark Christopher Auto Center - Service Center

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March 24, 2021

The service was quick and complete, they did warn about possible effects on the plastic dash as it is 13 years old and rather brittle. The service waiting room was comfortable but during to covid restricti More

by scw0
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2021

Honestly this place is Fantastic I had been to Glendale Chevy who basically scratched my car up just being a week old with the worst service ever. I decided to take my chances with Mark Christopher and abs More

by Gilbertcardoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo Injian, Matt Torres
Mar 26, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 23, 2021

Best service, Dario took great care of my car, I appreciate all the hard work that service people do in a timely manner, even the gentlemen that brought me my car More

by b52lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Mar 24, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 22, 2021

I have a 2010 Tahoe that Chev issued a safety recall. I called Mark Christopher Dealership to schedule an Appointment. I was scheduled within two days. The completed the recall ani was able to pick up may More

by jerry.scorsatto
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray 5 Stars
Mar 22, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words, Jerry. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2021

The service was excellent & we are very grateful for honoring the replacement air bag due to Takata recall! Thank you to all at Mark Christopher!! More

by Darcisparkle77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 22, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words, Darci. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2021

I had a recall notice for my 2008 Chevy Silverado. JULIE made an appointment for me . Julie was great. She provided fast and friendly service. The repair was performed on the same day that I dropped off my More

by Stevemc760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JULIE
Mar 22, 2021 -

Mark Christopher Auto Center responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2021

Don’t do 25, but you guys are always good 😌 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍ok thanks for everything 👍👍👍👍👍👍👍👍👍👍👍👍👍😊😊love it 🤠🤠🤠🤠 keep up the t More

by kdieball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Leggio
Mar 22, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2021

Total lack of communication from the service advisor. We have serviced cars there for the past 7 years and never had a problem till now. More

by Soldier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Mar 22, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2021

Work was done well, took longer than expected considering had first appointment time of the day. Star reduced because my truck was damaged, dent to driver front fender of my Colorado, while in dealership car More

by rob.white1510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 22, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Rob! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 20, 2021

Jackie was awesome through my whole experience! I will continue to go directly to her from now on. I have always taken my 2010 Tahoe Hybrid to a dealership. More

by mariammaxey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie service department
Mar 22, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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