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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,282 Reviews

6,282 Reviews of Mark Christopher Auto Center - Service Center

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March 25, 2021

The service was great. Always going above and beyond service, respecting time and comfort. Supplied me with a loaner car.. I truly appreciated that. Always polite, welcoming and accommodating. More

by JMEL.A.CARTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nayboo
Mar 26, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2021

I had an overall good experience here only because of the service advisor “Ray Peters”. When I first got there a gentlemen (Another service advisor) was super rude to me and Ray noticed that he wasn’t actua More

by Brandon and Berta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Mar 26, 2021 -

Mark Christopher Auto Center responded

Brandon and Berta, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2021

The service was quick and complete, they did warn about possible effects on the plastic dash as it is 13 years old and rather brittle. The service waiting room was comfortable but during to covid restricti More

by scw0
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2021

Honestly this place is Fantastic I had been to Glendale Chevy who basically scratched my car up just being a week old with the worst service ever. I decided to take my chances with Mark Christopher and abs More

by Gilbertcardoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo Injian, Matt Torres
Mar 26, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2021

I went for service for my tahoe.Oil change,transmission and differential service.I was told to that they will do multi point inspection for my tahoe as well.When i get the car,there were no record for mult More

by LEX9BALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al
Mar 26, 2021 -

Mark Christopher Auto Center responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2021

Jackie Klosky is always helpful and friendly. The service is always good and pretty quick. Price is great and I will continue to return for my service More

by cda9203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Mar 26, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2021

Fast service, I would give it 5 star, except they don't wash cars after service. You'll expect a fast wash after paying hundreds of dollars. More

by TONY.L.YANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Mar 26, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Tony! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 23, 2021

Best service, Dario took great care of my car, I appreciate all the hard work that service people do in a timely manner, even the gentlemen that brought me my car More

by b52lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Mar 24, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 22, 2021

I have a 2010 Tahoe that Chev issued a safety recall. I called Mark Christopher Dealership to schedule an Appointment. I was scheduled within two days. The completed the recall ani was able to pick up may More

by jerry.scorsatto
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray 5 Stars
Mar 22, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words, Jerry. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2021

Work was done well, took longer than expected considering had first appointment time of the day. Star reduced because my truck was damaged, dent to driver front fender of my Colorado, while in dealership car More

by rob.white1510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 22, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Rob! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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