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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,217 Reviews

6,217 Reviews of Mark Christopher Auto Center - Service Center

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January 29, 2021

Very good and hard worker know your needs and understand what you expect from a professional like Ray P thank you very much for outstanding services More

by Hectormorales1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray p. From service advicer
Jan 29, 2021 -

Mark Christopher Auto Center responded

Hector, thank you for sharing this great feedback with us. We feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2021

Great service, techs that work there know how to assist you with any questions u have about your vehicle. Thanks Juan fletes for the great service like always More

by ugarcia03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan fletes
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2021

This place installed me a faulty bumper a year ago and I don't recommended them anymore, when I came to request a free diagnosis, they said my bumper has an internal broken bracket, but when you look the b More

by THEDUBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nabu
Jan 29, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2021

The dealership It's not the only thing, it's your service personal like Ray Peters, that makes coming great. He keeps track of your vehicle all the way from start to finish keeps you updated as well. That's More

by 930proctor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Feb 02, 2021 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Ray was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2021

Always pleased with your service department. Keep up the good work. All work requested that needed to be done was done. Never any issues with your service dept. More

by Michael Boling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thank you for the wonderful review, Michael! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2021

Ray always take care of me with great attitude and service they used too wash thee outside be returning it but do to pandimmic it been bad but the do keep you safe with the mask and the safe distance More

by dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thank you for your great review, Dee! We're glad to have Ray on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2021

Great service. Friendly staff. Made sure I was in loop of what was going on with my vehicle. Great experience. Would highly recommend. Good dealer More

by lemuel915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 29, 2021 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2021

The service dept. is great. Baby Damon is the best service rep. I have ever encountered. He is a tremendous asset to this company. I could go anywhere for service but I choose Mark Christopher because More

by chuckb_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu Damon
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos, Chuck. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2021

Sandra was awesome! She was able to schedule an appointment quickly and she provided me with accurate information. She also answered any question I had. I have no complaints. More

by blakej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Blake! I'm very happy to hear that Sandra was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2021

I take my Caddy to Mark Christopher Cadillac and Nobu Damon is my Service Advisor. He is the BEST. I can’t say enough about his service. I have dealt with various Service Advisor if Nobu was off and they More

by Take 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thank you for writing about your visit with us! I am happy to hear that Nobu was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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