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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,217 Reviews

6,217 Reviews of Mark Christopher Auto Center - Service Center

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December 18, 2020

As always my service advisor takes care of my vehicle’s as they belong to him. I feel like family when dealing with Juan. Thanks buddy More

by mandorx7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Felte
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 18, 2020

Always very helpful and knowledgeable! Thank you! The balance of the words in this note are just to say thank you and reach the 25 word minimum. 😊 More

by chrisnmargebbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan & Nobu
Dec 22, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 18, 2020

Thank you the advisor that helped me was super nice and fast. We honestly dont regret getting our truck from this dealership! Thank you so much! More

by RUDYCRUZ749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 18, 2020

It was quick and easy but I was shocked that they did not my car Maybe this is do you COVID-19 but no one said anything More

by togetherstocker
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters, Matt Torres
Dec 18, 2020 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 18, 2020

Great service. I was in and out in no time. Also it was nice to be able to wait in the waiting room instead of outside like other dealerships. Also my service rep was very pleasant. More

by deannajefferson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 17, 2020

I am very happy with the response I received from Mgr Jeff Rizzi who personally returned my call and attended to my concerns. He quickly scheduled service needed for my Escalade (Engine Light "On" @ 8,36 More

by DRASROD52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Gomez - Advisor
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 17, 2020

I brought my SRX in for service to fix a front end noise that sounded like a joint or bearings when turning. Well. $2,400 later the sounds is still there, and actually louder. I guess there is no quit contr More

by amsstevec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 18, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 17, 2020

Mark Christopher’s management and staff are always courteous, helpful and professional. As long as I own a GM, I will trust Mark Christopher with my vehicle! More

by Kimsrel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 17, 2020

I have had a lot of work done on this vehicle since my ownership. I’m hoping it will last at lest another 2-3 years with your professional repairs. More

by PETIDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 16, 2020

Good dealership completed work on time another plus. was that they help with my rewards and I appreciate that a lot and would recommend Mark Christopher to anyone More

by robertrudolph30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Dec 18, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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