Mark Christopher Auto Center - Service Center

I had my XT5 serviced and received my vehicle back timely with an explanation of all that was done. I received courteous service by all. with an explanation of all that was done. I received courteous service by all. More

The last two I went in to have my car serviced for oil change and fluid changes, they put in water instead windshield wiper fluid to clean the windshield. Now the dirt just spreads around because it’s jus change and fluid changes, they put in water instead windshield wiper fluid to clean the windshield. Now the dirt just spreads around because it’s just water in there. Very disappointed. Also The service person is not listed below that helps us. More

Never coming back. Worst experience here. Got oil changed and grease was left inside my truck and My oil gauge wasn’t reset. I had to find someone to help me clean the grease then I had to call and changed and grease was left inside my truck and My oil gauge wasn’t reset. I had to find someone to help me clean the grease then I had to call and find out how to reset my oil gauge. More

The service was great. I had a warranty issue to where my brakes did not work. I believe it was a vacuum pump. Everything was was fixed but I was charged a fee for having my truck towed in. The truck was uns brakes did not work. I believe it was a vacuum pump. Everything was was fixed but I was charged a fee for having my truck towed in. The truck was unsafe to drive due to a faulty part but I am being charged to get it to the dealer?? That’s messed up. This will definitely affect what and where I buy my next truck. More

Purchasing my car from you is a tremendous regret! Your sales people lie!You just charged me $155.00 to say my car needs gas. sales people lie!You just charged me $155.00 to say my car needs gas. More

My service advisor was Dario Gomez. Everything went smooth, great communication reg when my fleet office approved the repairs and that the car was ready. Cashier took care of payment quickly. smooth, great communication reg when my fleet office approved the repairs and that the car was ready. Cashier took care of payment quickly. More

As always your customer service was outstanding. With the COVID and everything going on you guys still manage to provide good service. For that alone I appreciate you. COVID and everything going on you guys still manage to provide good service. For that alone I appreciate you. More

Was not impressed by Sandra, her attitude was not customer service friendly. She was not helpful, with the issue. Drive to Temecula and they dealt with me wonderfully. customer service friendly. She was not helpful, with the issue. Drive to Temecula and they dealt with me wonderfully. More

I have always come to this dealer, though the dealer is very expensive. They are always extremely busy and my appointment time/date was mistaken. They did end up honoring my appointment, and getting the wo very expensive. They are always extremely busy and my appointment time/date was mistaken. They did end up honoring my appointment, and getting the work done in a timely fashion, so that I could get to an appointment I had elsewhere, though it seemed like 100 cars came in that morning. More

Great Service and advisors. Communication was awesome. Will definitely refer new clients to both service and sales. Cadillac reps are doing great at the Chevrolet side. Will definitely refer new clients to both service and sales. Cadillac reps are doing great at the Chevrolet side. More