Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,256 Reviews

6,256 Reviews of Mark Christopher Auto Center - Service Center

Sort by
November 14, 2020

Juan was very helpful and informative with information about the service of my vehicle. He was very friendly and had my car finished quickly and before we expected it to be done. More

by arlieangel830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan , Matt Torres
Nov 17, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Juan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 14, 2020

Thanks for your awesome and positive energy assisting our family. Your positive energy and kindness helped us thru this experience without any stress and unnecessary problems. More

by IVANSOEMARNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra in service, Matt Torres
Nov 17, 2020 -

Mark Christopher Auto Center responded

Ivan, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2020

Whenever I go to Mark Christopher service for my Cadillac I have had great experience My experience yesterday was just as good. I spoke with Dairo and he suggested services that I needed to have He had m More

by soroz0122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dairo
Nov 17, 2020 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2020

Very disappointed, was told nothing was wrong with my truck after having it for 4years 92k miles. Trying to get my hard shift fixed. Still under 120k mile warranty an don’t know what to do now .. More

by twin_caesar22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jule
Nov 17, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2020

I'd like to give a huge THANK YOU to RAY. He was very polite and went above and beyond. That man luvs his job!! More

by Vzebra21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY
Nov 17, 2020 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and for giving us such an excellent star rating! It's great to hear Ray was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2020

Not happy with Nobu he wasn’t very friendly or helpful seemed annoyed by questions asked about my vehicle attitude is to serious for customer service More

by BadassQB7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nobu
Nov 17, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this feedback. Our goal here at Mark Christopher Auto Center is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2020

Excellent Service. I would like to see car wash returned as the car was dirtier when it was returned to me after spending nearly $1200 in repairs More

by Ms D Armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 13, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2020

Very nice guys to deal with at service and parts always they give me discounts when I buy parts, Nice staff, great service, always you get what you need and they very helpful, Thank you for service More

by Shadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Matt Torres
Nov 13, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 11, 2020

Scheduled an appointment to have windshield arm replaced & fuel filter changed. Got to dealership wrong part was ordered then got home to still have dash board sensor on. I have to go back for both. Only More

by basquegrl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
Nov 12, 2020 -

Mark Christopher Auto Center responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 11, 2020

Sandra Stevens very helpful, friendly,fast, communicate better. Call me at my phone as soon as the job's done on time promised. I usually call her if I need to come in for service at her direct line.keep More

by Eddie lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra's Stevens , Matt Torres
Nov 12, 2020 -

Mark Christopher Auto Center responded

Hi, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Sandra is a great asset and we're thankful to have him on our team. We appreciate your business! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
436
...