Mark Christopher Auto Center - Service Center
Ontario, CA
6,256 Reviews of Mark Christopher Auto Center - Service Center
Sandra - what a great asset to the Service Advisor team. Truly knowledgeable and has excellent communication skills. I will come back because of her abs Sharon! team. Truly knowledgeable and has excellent communication skills. I will come back because of her abs Sharon! More
Courteous, professional service. Although we have to deal with social distancing all employees were very cautious and all had make in. Car was done sooner than expected. deal with social distancing all employees were very cautious and all had make in. Car was done sooner than expected. More
Had a 8:30 appointment on Wednesday, arrived at 8:00am waited till someone came out to car, all needed a oil change, didn’t live there till 12:30 pm very disappointed with the service. I’ve always taken m waited till someone came out to car, all needed a oil change, didn’t live there till 12:30 pm very disappointed with the service. I’ve always taken my car there for service, I don’t think I’ll be taking my car there again. More
POOR CUSTOMER SERVICE. Rude employees. I have called and many times they don't answer and when they did i was told they would call back, never did call back. I sent emails and haven't had a response. many times they don't answer and when they did i was told they would call back, never did call back. I sent emails and haven't had a response. More
This dealer ship has good people skills I personally like to thank Juan from the service department for valuing me as a customer I will gladly take my car back to him for the next service Thanks Juan for you to thank Juan from the service department for valuing me as a customer I will gladly take my car back to him for the next service Thanks Juan for your service. More
Excellent service! It was professional & quick. I was greeted promptly upon arrival & my service was done quickly. I appreciate the personal & dedicated attention I receive every time. greeted promptly upon arrival & my service was done quickly. I appreciate the personal & dedicated attention I receive every time. More
The car came back with greasy hand prints all over the head liner. And just for good measure a new box of covid masks was taken out of the vehicle They also couldn’t fix the camera which the vehicle ha head liner. And just for good measure a new box of covid masks was taken out of the vehicle They also couldn’t fix the camera which the vehicle has been in three previous time to fix More
My time at the dealership was good no real problem other then the wait due to pandemic restrictions. I will be back to get service again another time. then the wait due to pandemic restrictions. I will be back to get service again another time. More
Battery died only a few days after service. Not too happy. . I was under the impression that taking the car in for service, most parts would be checked happy. . I was under the impression that taking the car in for service, most parts would be checked More