Mark Christopher Auto Center - Service Center

The online booking was a waste of my time. Even though I made an online appointment in advance, I still had to wait in line with everyone else. Also, my vehicle was not serviced ahead of those who didn't ha made an online appointment in advance, I still had to wait in line with everyone else. Also, my vehicle was not serviced ahead of those who didn't have appointments. Also, I was disappointed that the Cadillac Service area was closed; I had to wait in a long line with everyone else. Why bother having a Cadillac if the perks that go with it are not available to its owners? It would have been okay if my online appointment was honored. More

Gave it a 4 because Matt Torres made my problem right when his Service Dept failed to fix a flat tire, remove the donut and placed the regular tire on the car (so my 18 year old could drive to work) Matt when his Service Dept failed to fix a flat tire, remove the donut and placed the regular tire on the car (so my 18 year old could drive to work) Matt stepped up when service Dept was closing and made sure it was done. Very Thankful More

The service was good. I didn’t have to wait very long to get my car back. I was able to get my car done a day sooner. get my car back. I was able to get my car done a day sooner. More

It’s always a pleasure coming to Mark Christopher Auto center. Thank you to both Sammers and Finance. And thank you to Joe Gonzales for the hospitality. Lloyd is a genuine sweetheart and will do whatever center. Thank you to both Sammers and Finance. And thank you to Joe Gonzales for the hospitality. Lloyd is a genuine sweetheart and will do whatever he can to make the deal work. More

Huge lack of customer service and consideration for people in general. Truck was to be ready by end of day and not even a call to tell me they didn’t finish. I even tried calling before I went down but people in general. Truck was to be ready by end of day and not even a call to tell me they didn’t finish. I even tried calling before I went down but couldn’t get an answer. More

HORRIBLE EXPERIENCE WITH SERVICE DEPT VEHICLE NOT WASHED, WHEN PICKED UP THERE WAS NO COVERING OF SEATS ETC TIRE WEAR ISSUE SERVICE ADVISOR STATED NOT THEIR RESPONSIBILITY WHEN PICKED UP THERE WAS NO COVERING OF SEATS ETC TIRE WEAR ISSUE SERVICE ADVISOR STATED NOT THEIR RESPONSIBILITY More

Dario was great, I know him for years, very efficient, kind and respectful. A huge plus for Mark Christopher! He got me in and out quickly! kind and respectful. A huge plus for Mark Christopher! He got me in and out quickly! More

Service Rep. Ray Peters is amazing and professional. He’s very patient, opened to my questions & helpful. I was in and out before noon & pleased very patient, opened to my questions & helpful. I was in and out before noon & pleased More

The service dept was easy to work with, called, made an appointment with Julie, she was polite & helpful, like everyone there!! Julie promptly called to let me know my car was ready to go! appointment with Julie, she was polite & helpful, like everyone there!! Julie promptly called to let me know my car was ready to go! More

Every time I have taken my car for service employees have been very friendly, informative, knowledgeable and very professional. Even though your dealership is far from my house I keep coming back cause I li been very friendly, informative, knowledgeable and very professional. Even though your dealership is far from my house I keep coming back cause I like it the customer service More