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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,205 Reviews

6,205 Reviews of Mark Christopher Auto Center - Service Center

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September 11, 2020

Mark Christopher service dept.employees are always very polite and efficient. I very much like the price break.however I did not get a window sticker for next service. More

by beech53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 10, 2020

Came in at about noon and had quite a few maintenance items to take care of. All done within a few hours and back on the road. Staff is extremely polite. More

by TRACI307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 09, 2020

Very satisfied with service it was the day after the holiday so it was busy but they did get oil change done relatively fast for being so busy More

by margie58bowmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario gomez
Sep 10, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 09, 2020

Always take their time to listen if you have any questions or concerns about your vehicle. And also explain it you to understand. Very good More

by SPIKEX270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Sep 10, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 09, 2020

The experience has always been great every time I have my car serviced. The staff and service is awesome. I have and will continue to encourage my friends to go there. More

by goldieandtimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 10, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 09, 2020

No estimate time when done even when asked no call backs with progress even when you let him know when you have to be to work this was my first time dealing with service and with no communication and no goo More

by GALINDO444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
Sep 10, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2020

Excelente trabajo solo se les olvido lavar mi carro duro lo lavan pero to estuvo excelente muy buenas medidas de seguridad contra el covi-19 gracias More

by ESPINOZAMANUEL79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2020

Avetis (Avo) at service went above and beyond to help me get my vehicle back on the road. His customer service skills exceeded my expectations. More

by Katrdzhyan084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avetis
Sep 08, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2020

My service representative was Nobu Domon. He made scheduling an appointment an easy and quick process. At check Nobu, personally handled my check-in. He was polite, courteous and efficient. He worke More

by roosevelt4th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Sep 08, 2020 -

Mark Christopher Auto Center responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes in. I'm happy to see that your visit reflects these values and that Nobu assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2020

The service was great and the people were very helpful I would recommend them to my friends and family.2 overall the service is wonderful so we see people have it right you guys at five star easy More

by Reneathompson1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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