Mark Christopher Auto Center - Service Center

Check engine light was on. Technician.said it was due to a Napa fuel filter with 55% life according to on board diagnostic. Asked your technician, how does your computer know it’s not a GM fuel filter? Tech a Napa fuel filter with 55% life according to on board diagnostic. Asked your technician, how does your computer know it’s not a GM fuel filter? Technician said it can’t distinguish the difference. Sounds like hog wash! Had your technician put a GM fuel filter on the truck. WE PICKED UP THE TRUCK, CHECK ENGINE LIGHT STILL ONE!! More

Alex S was great with us and we appreciate him. He made the experience very pleasant, thank you Alex. If we know of anyone who needs a Cadillac we will definitely refer them to Alex S. the experience very pleasant, thank you Alex. If we know of anyone who needs a Cadillac we will definitely refer them to Alex S. More

The service done on my car was great and Juan from the service department was awesome,but it took me a while to get into the service department of the dealership it was super super crowded.. service department was awesome,but it took me a while to get into the service department of the dealership it was super super crowded.. More

I had a wonderful experience at Mark Christopher Chevy. The staff was very welcoming, Professional, and had great communication. They were very informative of the conditions of the vehicle and alway provid The staff was very welcoming, Professional, and had great communication. They were very informative of the conditions of the vehicle and alway provided excellent customer service.. More

I came in for a battery warranty issue, they took care of it. Service personnel was very nice would recommend to anyone. Will be coming back for future services. it. Service personnel was very nice would recommend to anyone. Will be coming back for future services. More

They were really helpful to get the extended warranty to pay for the repair. They followed through with what was needed and stayed in contact with me. pay for the repair. They followed through with what was needed and stayed in contact with me. More

The service center advisor is great. He was consistent with his follow-ups with the customer's product order. However, the technician that worked on my vehicle left a lot of greasy finger prints and smud with his follow-ups with the customer's product order. However, the technician that worked on my vehicle left a lot of greasy finger prints and smudges all over. I had to remove each and every one of them. The workmanship of the installation does not look professional specifically the wiring under the hood. It does not look professionally done. The wiring is hanging with out wire tubing and tie downs. I felt bad after being charged $2410 for the product and installation and seeing the quality of the job like a do it yourselfer would do. I'm not so happy with this job. More

I dropped my Tahoe off for an oil change and to check a leak coming from the passenger side. I was there waiting before you opened at 8. I called my service rep 3 times throughout the day and he never an leak coming from the passenger side. I was there waiting before you opened at 8. I called my service rep 3 times throughout the day and he never answered. Eventually, at 3:30!...he finally answered. Note he never called me once with an update and you guys close at 5. I had to reach out to him. He told me at 4 what the leak was coming from but had no idea how much it would cost. I was on my way back to pick up my car around 4:15 (becauae I need it) and he tells me my car will be ready the next day! Why would it take an entire day to change the oil and give me an estimate on fixing the leak?....only to tell me when I am on my way there to pick it up that it will be ready the next day! The whole thing was stupid. If I didn't call him, he would have never called me. It was an F-. This might be the second time in my life that I have written a review. Your service reps are terrible. My previous two times coming in sucked as well but I never said anything. You are slow and don't know how to communicate. More

Thank you very much for the excellent service and professionalism. As always everything was great from beginning to end. Special thank you to Greg Heath, Jeff Rizzi, and Sandra Stevens all for going professionalism. As always everything was great from beginning to end. Special thank you to Greg Heath, Jeff Rizzi, and Sandra Stevens all for going above and beyond to make sure things were taken care of. Love my Tahoe and love the people at Mark Chris Chevrolet. Thank You!!! More

I came in for my first car service. The person that helped me was very nice even when I was waiting for my car the people were nice. helped me was very nice even when I was waiting for my car the people were nice. More