Mark Christopher Auto Center - Service Center
Ontario, CA
6,207 Reviews of Mark Christopher Auto Center - Service Center
Dario customer service was on que. he called me when my car arrived by tow truck and gave me a time frame to diagnostic problem. In que he called with problem and explain in detail to me. Problem fixed a car arrived by tow truck and gave me a time frame to diagnostic problem. In que he called with problem and explain in detail to me. Problem fixed and I pick up my vehicle that day. More
Julie E. was great to work with. I appreciated that she contacted me before any work was performed. She also didn't attempt to "sell" me on anything, she gave me the information and allowed me to decide. contacted me before any work was performed. She also didn't attempt to "sell" me on anything, she gave me the information and allowed me to decide. Thanks! More
Very nice dealership came over and approached me in a very nice way willing to work with you drop the price a little bit , when I call back need some help the sale person was willing to help show me how very nice way willing to work with you drop the price a little bit , when I call back need some help the sale person was willing to help show me how to operate some features More
Great customer services I was in and out without an appointment personnel was very informative and polite great job guys. Keep up the the awesome work. appointment personnel was very informative and polite great job guys. Keep up the the awesome work. More
My only disappointment was the lack of facial masks being worn by employees as they visited thevending area at least half of your employees wore a mask but the other half did not despite the signage. worn by employees as they visited thevending area at least half of your employees wore a mask but the other half did not despite the signage. More
They always treat me very kind and as if I'm part of them I go there Even though there are other dealerships closer to my home I go there Even though there are other dealerships closer to my home More
Dealership is terrible, I knew what was wrong with my Yukon and told them what was wrong with it! Shift cable broke I still had to be charged $150 to “evaluate it” Then I get a call back and sure eno Yukon and told them what was wrong with it! Shift cable broke I still had to be charged $150 to “evaluate it” Then I get a call back and sure enough guess what it was the shift cable. So what exactly did I get for my $150. Nothing and that’s some BS I understand that if it was not the shift cable which you could tell it was then charge me for what it is! But when your told it’s the shift cable and then they say yup it’s the shift cable you shouldn’t pay $150 for nothing More
Juan was very good and professional. I took my car in because it was down shifting very hard and I was smelling gas. I was told I needed a few things regarding the gas but was not clearly told about the because it was down shifting very hard and I was smelling gas. I was told I needed a few things regarding the gas but was not clearly told about the trans mission More
She is always very friendly and helpful with all my needs. The communication is great as it should be. The prices could be way better, especially for a customer who has been there for 14 years and stil needs. The communication is great as it should be. The prices could be way better, especially for a customer who has been there for 14 years and still going. More
Excellent prompt service. Always courteous a d honest, which I appreciate. Nabu is the greatest. Keep up the great work you all do. Despite COVID 19 you all manage to take care of us all when our cars a which I appreciate. Nabu is the greatest. Keep up the great work you all do. Despite COVID 19 you all manage to take care of us all when our cars are not well 😁 More