Mark Christopher Auto Center - Service Center

Went to them for the second time didn’t receive the right seat again, so I have to go again. Needs improvement on ordering parts seat again, so I have to go again. Needs improvement on ordering parts More

MC is my dealer to go to for purchasing and service. I have been a customer since '82 when I purchased my first business truck. Ever since we have acquired 68 business and personal vehicles. Thanks to a have been a customer since '82 when I purchased my first business truck. Ever since we have acquired 68 business and personal vehicles. Thanks to all the employees that help me out. More

The part needed for my truck wasn’t available when initially took it in, which was no fault of the dealers. Because I couldn’t get the part, I couldn’t get an emissions test, and therefore couldn’t ta initially took it in, which was no fault of the dealers. Because I couldn’t get the part, I couldn’t get an emissions test, and therefore couldn’t tag the truck in CA. I asked Nobu for a document that stated I wouldn’t be able to get an emissions test due to this part being faulty, and he said he would get it to me. The truck has been fixed now, so it’s a moot point, but I never got that document. I initially took the truck in on June 12th. They put the part that was needed on back order and were supposed to call me when it came in. I called periodically to check if it had arrived, and on August 18th I called to check in again. They informed me they’d received the part needed two days prior and I could bring the truck in. Communication with this group was slow and frustrating. I was told I would be given certain things and I never was. I was told I’d be notified when the part came in, and if I hadn’t of followed up who knows when I would’ve been told they had the part. Overall I would say this is a lackluster performance by the team there. The shop seemed to do a good job once they got the truck, but prior to that it was challenging. More

Wrong camera ordered so problem not resolved. I need to come back a third time to get this done I also still believe problem with lane assist come back a third time to get this done I also still believe problem with lane assist More

Always excellent service with Ray , since the day I bought my truck . Thank you RAY PETERSON for always going the extra mile . Thanks for your attentive service bought my truck . Thank you RAY PETERSON for always going the extra mile . Thanks for your attentive service More

Service was good, but in the past, they furnished me a checklist of items checked that listed items that may need attention. Not a big deal, but in the past, my Tahoe was washed checklist of items checked that listed items that may need attention. Not a big deal, but in the past, my Tahoe was washed More

I had a great experience. The people were very friendly and helpful. The time spent was efficient and I felt I didn't have to wait very long. and helpful. The time spent was efficient and I felt I didn't have to wait very long. More

Great customer services I was in and out without an appointment personnel was very informative and polite great job guys. Keep up the the awesome work. appointment personnel was very informative and polite great job guys. Keep up the the awesome work. More

My only disappointment was the lack of facial masks being worn by employees as they visited thevending area at least half of your employees wore a mask but the other half did not despite the signage. worn by employees as they visited thevending area at least half of your employees wore a mask but the other half did not despite the signage. More

Julie E. was great to work with. I appreciated that she contacted me before any work was performed. She also didn't attempt to "sell" me on anything, she gave me the information and allowed me to decide. contacted me before any work was performed. She also didn't attempt to "sell" me on anything, she gave me the information and allowed me to decide. Thanks! More