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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,257 Reviews

6,257 Reviews of Mark Christopher Auto Center - Service Center

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August 08, 2020

One of the best in town, I've been a customer for years, I've had three Chevrolet trucks and always trusted mark Christopher to do my services I've never had a problem that couldn't find or fix, and yes I w More

by 930proctor
Recommend Dealer
Yes
Employees Worked With
Ray Peterson
Aug 10, 2020 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 07, 2020

Good quick service again this time. It was very and I thought I’d be waiting longer but it didn’t take long. I received a text as soon as my truck was ready. More

by Hawleykn
Recommend Dealer
Yes
Employees Worked With
Not sure the girls name but she’s normally at the first desk in the service Dept. She always does the best job!
Aug 07, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 07, 2020

Came in with a key fob problem around 2pm. Dario checked and they had a new fob in stock . He got me in right away and out by 4pm. Usually Chevy dealers require an appt or you need to be there in the AM. More

by jjones999
Recommend Dealer
Yes
Employees Worked With
Dario
Aug 10, 2020 -

Mark Christopher Auto Center responded

Hi, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Dario is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 07, 2020

Great service. Can feel the difference in the way the truck drives. Feels better. Reasonable price. Everything for the truck maintenance was done in one day. More

by lujanfamily08
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 10, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 07, 2020

Awful Customer Service. Horrible experience. Taking my vehicle to another dealership for maintenance. Three strike, you are out. It was bad now it is worst. More

by jrortiz469
Recommend Dealer
No
Employees Worked With
Cashiers, Service Department.
Aug 07, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 07, 2020

Had recall work done on my Tahoe. Unknown what was done, it was never described to me. But work was completed in a timely manner More

by morehead313
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Aug 07, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2020

Excellent service as always. We always have a great experience here. Julie is on her game and we trust her. Thank you for caring so much! More

by JULIEJR955
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 07, 2020 -

Mark Christopher Auto Center responded

Hi Julie, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Julie is a great asset and we're thankful to have her on our team. We appreciate your business! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2020

I called and spoke to Jackie, and she was very helpful. I had a recall issue. She schedule me to come in and I had the problem resolved same day. From phone contact to driving away was less than 3 hours. More

by Pnokio
Recommend Dealer
Yes
Employees Worked With
Jackie
Aug 07, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Jackie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2020

I have nothing but wonderful things to say about my experience here. Sandra was a lifeline while I was dealing with the stress and frustration caused by a third party warranty. She was responsive, posi More

by ties.jessica
Recommend Dealer
Yes
Employees Worked With
Sandra definitely deserves 5 stars
Aug 07, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 05, 2020

Good Evening; I’ve been a customer at Mark Christopher since around 2008: I’ve Leased (6) Showrooms CTS’S, including my most recent acquisition, a WORLDCLASS (2020) CT5 Premium Luxury Model! Now the S More

by DOMINNIQUE_GREEN7
Recommend Dealer
Yes
Employees Worked With
NOBU DOMON THIS GUY PROMOTION!!!!
Aug 05, 2020 -

Mark Christopher Auto Center responded

It’s great to know that Nobu provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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