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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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July 13, 2020

Excellent I love this place! Everybody is professional and efficient and I know I can trust all my vehicles with Mark Christopher auto Center. I’ll be back! More

by JULIEJR955
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Vincenzo Catalano, Tony Catalano, Matt Torres
Jul 14, 2020 -

Mark Christopher Auto Center responded

Julie, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2020

Very good dealership. However, When are you opening the Cadilac side of the dealership? We are tried 😔 of been cramped up in the Chevrolet service center. More

by Chris Jayawardana
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 13, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2020

Always a good experience. Clean and quick. Nice facility. I have no iissues so I dont need this many wprds to type. Keep the. Omments short More

by Cecil.reed
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 13, 2020 -

Mark Christopher Auto Center responded

Cecil, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2020

Terrible service from Dario gomez . Worst dealer I ever been. We had to be asking questions all the time , didn’t explain what my truck had just made a list. And he was so rude. More

by Chavez9803
Recommend Dealer
No
Employees Worked With
Dario Gomez
Jul 13, 2020 -

Mark Christopher Auto Center responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2020

Great service all around keep up the great work in customer service. The accommodation while u wait are also great clean and so convenient to all customers. More

by FPEREZ83
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jul 13, 2020 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2020

The technician and service representative went above and beyond to help me with my car so i didn't need to make a 2nd trip. More

by rkbrownhaole
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 13, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2020

Awesome service! They take great care of their customers. Jackie was a great help. Julie helped as well earlier in the week with my other vehicle. More

by Ricopeters
Recommend Dealer
Yes
Employees Worked With
Julie, Jackie in service
Jul 13, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2020

I very disappointed with the service they preformed last I very disappointed with the service they preformed last month I took my 2018 GMC truck for oil service and they also performed transmission setvic More

by VVICTORLUGNUTKINGIV
Recommend Dealer
No
Employees Worked With
I do not the name
Jul 13, 2020 -

Mark Christopher Auto Center responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2020

I am always impressed with the service and attention received in spite of having the repair expense. The waiting areas are usually clean and people friendly. More

by Shelia
Recommend Dealer
Yes
Employees Worked With
Dario Gomez - 5 stars
Jul 13, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2020

Quick and efficient service. I called and asked if I could get in right away, and they got me in. I appreciated that they worked me in More

by ctpierro
Recommend Dealer
Yes
Employees Worked With
Nabu
Jul 13, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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