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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,257 Reviews

6,257 Reviews of Mark Christopher Auto Center - Service Center

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July 25, 2020

Sandra was an awesome service specialist. Matt and Jeff Sandra was an awesome service specialist. Matt and Jeff were also very helpful, whick I appreciate. Cost of repair was horrible. No one returned More

by tljlioness13
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra...10 🌟 stars, Matt Torres
Jul 28, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Sandra was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2020

Ray was very nice to work with. My phone call was always answered or the call was returned in a timely matter. I would highly recommend Ray and this dealership. Thank you. Cyndee More

by Cyndee
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jul 28, 2020 -

Mark Christopher Auto Center responded

Cyndee, it’s great to know that Ray provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2020

Payed $1700 for work on my car. And left with a broken mirror. They will fix it but It will be lost time for me. More

by b.west116
Recommend Dealer
No
Employees Worked With
Ray from service Dept
Jul 28, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2020

Mark Christopher Auto Center Service department always does a wonderful job in a decent timeframe, that I appreciate shows they value the customers time. I will continue to refer my friends and family. More

by lynettvaladez
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 24, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2020

Awesome customer service! Everyone was very friendly and my service was completed very quickly. I would definitely recommend the service department to friends and family. More

by ASHLEYWHITMAN84
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 28, 2020 -

Mark Christopher Auto Center responded

Ashley, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2020

My Service rep was a dream come true!Julie Escobar took My Service rep was a dream come true! Julie Escobar took care of me from the start to finish! Will recommend your place to everyone! More

by Zumyb
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jul 28, 2020 -

Mark Christopher Auto Center responded

Thank you for writing about your visit with us! I am happy to hear that Julie was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2020

Smooth sailing and everyone was very helpful. I would recommend them for vehicle service and if your thinking about buying a new truck go look More

by GOODWINBRANDON193
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 28, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Brandon! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2020

Service was good just that I know that the transmission has a problem even though I am told that there is nothing wrong and that’s normal jerking into gear . More

by YEARRA239
Recommend Dealer
Yes
Employees Worked With
Julie
Jul 28, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2020

Always get the work done right. Exceptional service department. Ray Peters is always a joy to work with and he follows up throughout the day. More

by butterflykiss032607
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jul 24, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Ray was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2020

The service person was very helpful and nice she helped me with all my car service needs. She went over and above to get a rental car and also with my car warranty. More

by steveseavey
Recommend Dealer
Yes
Employees Worked With
Julie
Jul 24, 2020 -

Mark Christopher Auto Center responded

Steve, thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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