Mark Christopher Auto Center - Service Center
Ontario, CA
6,257 Reviews of Mark Christopher Auto Center - Service Center
The day my car broke down was bad, but fortunately the professional guys and gals at Marci Chris stepped up and got my car fixed fast and at a great price ... free. Come to find out my car still had warra professional guys and gals at Marci Chris stepped up and got my car fixed fast and at a great price ... free. Come to find out my car still had warranty. Great service , will come back for other repairs. More
Purchased from here but local dealer refused to service my check engine light. Blamed it on a faulty reading. Yea of on/off check engine light. Mark Christopher fixed it with no hassle and Nobu demanded no my check engine light. Blamed it on a faulty reading. Yea of on/off check engine light. Mark Christopher fixed it with no hassle and Nobu demanded no praise even without the knowledge that we us the vehicle to do YouTube reviews. Couldn’t be happier More
I arrived at 8:30 for my 9:00 appointment. Ray greeted me and was very friendly. Jaime took a look at my car, identified the problem, and told me they needed to order a part and that it would not be long. Th and was very friendly. Jaime took a look at my car, identified the problem, and told me they needed to order a part and that it would not be long. That’s where it went downhill. They must have forgotten to tell the lady at the front that the car was done. I kept asking and they said it wasn’t done. At 5:15 I went to the service area to say I need my car. It was finished, had been moved and no one let me know. Very long and frustrating day. More
I arrived at 8:40 for 9pm appointment. Didn’t get done until after 2pm just getting a diagnosis. I had to call from the waiting area where I had been since 9am and chase down a service manager to finally until after 2pm just getting a diagnosis. I had to call from the waiting area where I had been since 9am and chase down a service manager to finally get some sort of update. Absolutely ridiculous. WiFi did not work cashier not very friendly. Bad experience and I’ve been a customer for years but not anymore. More
The personal and service is excellent costumer service excellent even they was really busy No delay no problems price really competitive Really good experience at all excellent even they was really busy No delay no problems price really competitive Really good experience at all More
Ray is always friendly and helpful when I bring my Colorado in for service. The reason this rating is 4 stars is because they did not run my truck through the car wash after they completed my service Colorado in for service. The reason this rating is 4 stars is because they did not run my truck through the car wash after they completed my services. Every other time I have had my truck in for service, they always run it through the car wash: it is a nice perk for having the service done at the dealer. And it makes the 2 1/2 hours I waited for my truck a little better More
Great friendly service, probably the only dealership that gives you a good deal on your needed services. Jackie always takes care of me and my cars. gives you a good deal on your needed services. Jackie always takes care of me and my cars. More
Unorganized, unprofessional, over priced, no protocols, over all bad experience. There is no customer come first at all. Service/Parts unprofessional and rude. Takes long over all bad experience. There is no customer come first at all. Service/Parts unprofessional and rude. Takes long More
Best dealership I have ever done experience with in 30 years! Nobu in Cad service was very professional and had our Escalade on time as he promised. Would recommend to anyone looking for any GM vehicle or years! Nobu in Cad service was very professional and had our Escalade on time as he promised. Would recommend to anyone looking for any GM vehicle or just to service their vehicles. More
They did not fix issue with truck and also attempted to sell extra service. Advisor was extremely unhelpful and difficult to work with. Not returning. sell extra service. Advisor was extremely unhelpful and difficult to work with. Not returning. More