Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,256 Reviews

6,256 Reviews of Mark Christopher Auto Center - Service Center

Sort by
June 30, 2020

My wife took my do twenny twenny RTS Silverado to get 1st time oil change and tire rotation in less than one hour in-and-out with an appointment great job service department More

by EDDIE-MUNOZ
Recommend Dealer
Yes
Employees Worked With
Sandra
Jun 30, 2020 -

Mark Christopher Auto Center responded

Eddie, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2020

Knowledgeable great communication reliable polite . I really enjoyed my experience . My car has never driven so good . Thank you to all team members .I will definitely return for future Camaro needs . More

by Mr. Lee
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen SanFillippo
Jun 30, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2020

Professional, knowledgeable, friendly. Brought my Professional, knowledgeable, friendly. Brought my Cadillac CTS in fir routibe setvice (oil change & tire rotation). Had appt. Due to Covid, Cad More

by BURNSME
Recommend Dealer
Yes
Employees Worked With
Dario, Cadillac Service
Jun 29, 2020 -

Mark Christopher Auto Center responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mark Christopher Auto Center's Service Department. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2020

Very clean establishment, followed all safety guidelines, service was quick and excellent. Team member that helped me explained the entire process and helped my with the wifi so I can do work while I wait f More

by LAKDOGS04
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Jun 29, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2020

Dario always gives me the best service experience and is very helpful every time I am there, no matter how big or little my vehicle’s issue may be. More

by Avbosch
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Jun 29, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Dario was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2020

Julie made my experience great. She knew exactly what I wanted when I explained the problem. The pricing was what she said it would be. Fast and accurate work. More

by DragonoftheWest
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escobar , Matt Torres
Jun 29, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Julie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

I would have given more stars but I was there 2.5 hours for an oil change and tire rotation. I hesitate taking it back there next time. More

by ctpierro
Recommend Dealer
Yes
Employees Worked With
I did. It meet the service people
Jun 30, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

Exelent customers service ,the car was done in the time that was promised, assessor walk me through the process of the service and GM recommendations More

by Jiescalante71
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 29, 2020 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

AVO is great. Kept me updated and was very professional. He is also very on top of my needs and will recommend maintenance as needed More

by KRAJEWSKI8088
Recommend Dealer
Yes
Employees Worked With
AVO Injian
Jun 29, 2020 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

I brought my car here several times but this last visit I was not happy with the person that was helping me he was not very friendly , I prefer Sandra .you’ve moved all the service in one space and there’s w More

by elysewilliams66
Recommend Dealer
No
Employees Worked With
I did not speak to any of these people and I was so unimpressed with the man I forgot his name. Abu or something like that.
Jul 01, 2020 -

Mark Christopher Auto Center responded

Elyse, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work toward a resolution together. Thank you for your patience and understanding. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
477
...