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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,237 Reviews

6,237 Reviews of Mark Christopher Auto Center - Service Center

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June 10, 2020

Great experience. Julie is awesome! Julie is outgoing and informative in keeping me updated on the progress of my vehicle. thank you for a great experience. More

by Jnaal82
Recommend Dealer
Yes
Employees Worked With
Julie
Jun 12, 2020 -

Mark Christopher Auto Center responded

Congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your decision to choose Mark Christopher Auto Center as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 10, 2020

This was the worst experience I've had here at Mark Christopher's Chevrolet. It doesn't surprise me because it is not the first time. But unfortunately I live around there so I continue to go back. Tha More

by Number23
Recommend Dealer
No
Employees Worked With
I'm not sure they didnt introduce themselves.
June 09, 2020

Everything is was great, except the paper covering left in the car when the return my car. I have used the service department for oil change and additional services. More

by JC
Recommend Dealer
Yes
Employees Worked With
Avao
Jun 12, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2020

The service department/mechanic is trying to rip me off or is totally incompetent. They told me my radiator was leaking and wanted to replace for over a $1,000 bucks. I looked at it and found the drain c More

by AWC
Recommend Dealer
No
Employees Worked With
Unknown mechanic
June 09, 2020

I’ve dealt mainly with Mr. Nobu Domon in the Service Department (but, have also had interactions with a few of his counterparts) - All have provided top notch service! More

by D. Gainey
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Jun 12, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2020

Poor poor poor, I'm still disappointed today, and yesterday was worse, The Covid pandemic should not be blamed for the sad service, I had a 8am appt. Around 11:30 asked about my car, was told it need More

by regina matlock
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Cassandra Meier, Rodney Reid, Matt Torres
Jun 11, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2020

I dislike This dealer ship very much I bought a 2018 Silverado BRAND NEW 15 miles on it and I had speaker issues and bring it bacc at 50 miles and I bring my truck back about 20 times before the told me More

by bsimmonshale
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid
Jun 11, 2020 -

Mark Christopher Auto Center responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2020

Made an online appointment for an oil change and was out of there in an hour yeay!!! was quick and the service dept very friendly. More

by aguimom
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jun 24, 2020 -

Mark Christopher Auto Center responded

Your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2020

The best service in the Inland Empire, Jackie went above and beyond to help me to solve my car issues, I would totally recomend Mark Christopher to anyone. More

by danrod13
Recommend Dealer
Yes
Employees Worked With
Jackie
Jun 10, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 06, 2020

1 the best diler around this area service was very friendly I recommend the service is very good I splain some little problem we have whith the truck they care we happy More

by ORALIAHERNADEZ68@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Avo is very friendly
Jun 10, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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