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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,231 Reviews

6,231 Reviews of Mark Christopher Auto Center - Service Center

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May 16, 2020

Can’t be more impressed with the dealership. Jackie in-service helped me out was very patient with my warranty coverage that I have through another dealer. I’ll be bringing my truck back there every ti More

by rdchapster
Recommend Dealer
Yes
Employees Worked With
Jackie in service
May 19, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 16, 2020

Love them!! Great service!! Helpful from the time that a bought the vehicle to when I took my 2020 traverse to get my first oil change and I’m very satisfied!! More

by AGUILAR121517
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 19, 2020 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 15, 2020

This place is very professional. I had an issue with an an item that was not covered. Mario Sanchez took care of it for me and I am very great full. I will recommend this establishment to all my friends an More

by erikrealty
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review, Erik! We're glad to have Mario on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2020

Awesome service!! Entire crew did a great job as usual Car was washed and service was timely Very happy with my purchase of my Silverado More

by rdrocker
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Rodney Reid, Matt Torres
May 19, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2020

I really enjoyed my experience with the service department...it was well organized and plenty or places for people to sit in the mist of this Covid pandemic... More

by Proudmommy06
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Mark Christopher Auto Center responded

Thank you for putting your trust in Mark Christopher Auto Center! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2020

Very hospitable, clean and knowledgeable. My experience is always great. I drive out of my way to have my truck service done at Mark Christopher Chevrolet. More

by Jrreza810
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 18, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2020

I’m self employed and every minute counts the service department got me in and out fast less than 1 hour great job thanks again I’m looking forward to buying my 2nd work truck from mark Christopher More

by SUPER dave
Recommend Dealer
Yes
Employees Worked With
Matt Torres
May 18, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2020

Good job, but I called and they told me it was 58. When I got there they told me 58 as well. But when the paper work got there it was 68. With tax and all 72. Just a few bucks but it would be nice to stick t More

by Jay.osegueraJay
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 18, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback, Jay. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 14, 2020

My salesman Gilbert has been so much help to me greatly appreciated Hes very informative it took care of all my needs I would definitely purchace. another new vehicle from him More

by EDDIE-MUNOZ
Recommend Dealer
Yes
Employees Worked With
Gil Gonzalez
May 18, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 13, 2020

I realize that COVID has affected things, but I was respectful enough to return my rental in a clean condition. I got my car back completely filthy. Plus for the second time my recall item was not fixe More

by Mrhroom41
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 15, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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