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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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April 22, 2020

I highly reccomend Mark Christopher auto service. Nabu (service desk)and Seth Gust (mechanic) are awesome I wouldn't trust my car with anyone else More

by pallcarern
Recommend Dealer
Yes
Employees Worked With
Nabu and Seth Gust
Apr 23, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 22, 2020

Fair prices on new car purchase from sales reps, however, the finance manager tried to up sell extended warranties that were not needed. The Cadillac Service clerk tried to up sell me on cost of Repair’s and More

by WBRYAN151
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario , Matt Torres
May 06, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 22, 2020

I told Mark Christopher in the morning about our 2017 Cadillac CT six have a vibration. Ray was great and up beat. ! He said bring it in. Service department did a service on trans. Ray” came and found m More

by rmswift1956
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Apr 23, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 21, 2020

I took my truck for one thing and came out with a bad transmission...I have a 2015 GMC with only 78,000 miles...Really a transmission problem.. Wrong diagnostic.. Dealer was not helpful at all... More

by Veronica Mendez
Recommend Dealer
No
Employees Worked With
Ray
May 06, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide, Veronica. Please contact us when you can so we can address this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 21, 2020

Great service very professional. Social distancing was good and effective. I did not have an appointment and was out in a decent time. I liked the innovative way they are using technology to process the v More

by BEBLESSED2006
Recommend Dealer
Yes
Employees Worked With
Domon
Apr 22, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2020

Excellent service; addressed all of my concerns. In and out in 1.5 hours. Very pleased! Service writer, cashier and person who brought my truck to me were all very polite and professional. More

by SHERRILPRECIOUS
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Apr 21, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 17, 2020

Courteous, straight forward, kept me updated throughout the whole process. I will definitely drive from Apple Valley again for my GM vehicles to be worked on. And a big thanks to Rodney and Nabu. More

by Ken S
Recommend Dealer
Yes
Employees Worked With
Nabu, Rodney Reid
Apr 17, 2020 -

Mark Christopher Auto Center responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 17, 2020

I used to go to local oil change place but discovered Mark Christopher was competitive in price and take better care of my GMC truck More

by Nope
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Apr 21, 2020 -

Mark Christopher Auto Center responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2020

Avo took great care of me. My truck was diagnosed and fixed on time. It was a pleasure to work with him and the rest of Mark Christopher's staff. More

by Blake
Recommend Dealer
Yes
Employees Worked With
Avo
Apr 17, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2020

I had taken my 2016 Chevy Silverado truck for its scheduled maintenance. The service department manager, Ray greeted me. He was polite and cordial. He reviewed my vehicle's history and made some thou More

by mrruvalcaba
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Apr 17, 2020 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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