Mark Christopher Auto Center - Service Center

Very unhappy. Had an appt for an ignition recall. Service man said it would take an hour to an hour and a half. Waited for an hour and a half just for him to tell me I had to come back because they didn’t ha man said it would take an hour to an hour and a half. Waited for an hour and a half just for him to tell me I had to come back because they didn’t have my part. not very good Customer service. More

Avo Injian, Was a very good Service Consultant.He showed interest and concern, with the problem we were having with our Silverado..He give us excellent service... interest and concern, with the problem we were having with our Silverado..He give us excellent service... More

So when I was on the website Friday before I came for my appointment the little window popped up that says free car wash with every service. So I went out of my way and drove all the way down to Mark Christ appointment the little window popped up that says free car wash with every service. So I went out of my way and drove all the way down to Mark Christopher to get my free car wash with my oil change and come to find out the pop up window on the website is not right. There is no car wash with any service currently so I could have gone to the Chevy dealership right by my house that doesn't wash instead of coming all the way down there. More

Did a good job among the changes dealing with the Covid 19. I applaud them, hopefully this will be over soon and we can drive up again to Mark Christopher's. 19. I applaud them, hopefully this will be over soon and we can drive up again to Mark Christopher's. More

After tearing my car down and putting it back together it has a loud sound similar to freeway noise but it's inside the cab. a vacuum leak perhaps! but your service people told me oh no that's that's fine it has a loud sound similar to freeway noise but it's inside the cab. a vacuum leak perhaps! but your service people told me oh no that's that's fine its nothing. I DISAGREE I DON'T LISTEN TO THE RADIO. AND IT IS LOUD... More

My service advisor, Nebu(?), did a fantastic job solving my problems! He bent over backwards and got results for me and made things happen! Chris Leggio should be notified of how wonderful my service experi my problems! He bent over backwards and got results for me and made things happen! Chris Leggio should be notified of how wonderful my service experience was with my service advisor! That's why I drove all the way from where I live in Huntington Beach to have this work done on my vehicle in the 1st place! More

The staff is always professional and the service is usually fast and efficient and they keep me informed on the diagnostics when I take my car in for service. usually fast and efficient and they keep me informed on the diagnostics when I take my car in for service. More

Great service quick service Very prompt let me know Great service quick service Very prompt let me know that some of the sevice didnt need to be done yet I said i would wait for the car for tire ro Great service quick service Very prompt let me know that some of the sevice didnt need to be done yet I said i would wait for the car for tire rotation and wheel alignment 1 hour 45 min it took service to bring car out More

Great service, excellent service writers. Nabu is a great Cadillac service writer. Would recommend this dealership for your service needs. For some reason it's a 25 word minimum. Cadillac service writer. Would recommend this dealership for your service needs. For some reason it's a 25 word minimum. More

Love this dealership they always take good care of me and my family, I will always recommend family and friends, Ray and Jeff the manager are always there to answer my questions, thank you guys. my family, I will always recommend family and friends, Ray and Jeff the manager are always there to answer my questions, thank you guys. More