Mark Christopher Auto Center - Service Center
Ontario, CA
6,243 Reviews of Mark Christopher Auto Center - Service Center
Fair prices on new car purchase from sales reps, however, the finance manager tried to up sell extended warranties that were not needed. The Cadillac Service clerk tried to up sell me on cost of Repair’s and the finance manager tried to up sell extended warranties that were not needed. The Cadillac Service clerk tried to up sell me on cost of Repair’s and tried to charge me for repairs $2500 that should be under warranty. I had to take my Vehicle To another cadi dealer, which complete the work under warranty with no problems. More
Couldn't ask for better customer service. Always enjoy doing business with these people. They are the best! Would highly recommend them. Love the car wash freebie too. doing business with these people. They are the best! Would highly recommend them. Love the car wash freebie too. More
I told Mark Christopher in the morning about our 2017 Cadillac CT six have a vibration. Ray was great and up beat. ! He said bring it in. Service department did a service on trans. Ray” came and found m Cadillac CT six have a vibration. Ray was great and up beat. ! He said bring it in. Service department did a service on trans. Ray” came and found me. I was home by afternoon. More
I took my truck for one thing and came out with a bad transmission...I have a 2015 GMC with only 78,000 miles...Really a transmission problem.. Wrong diagnostic.. Dealer was not helpful at all... transmission...I have a 2015 GMC with only 78,000 miles...Really a transmission problem.. Wrong diagnostic.. Dealer was not helpful at all... More
Great service very professional. Social distancing was good and effective. I did not have an appointment and was out in a decent time. I liked the innovative way they are using technology to process the v good and effective. I did not have an appointment and was out in a decent time. I liked the innovative way they are using technology to process the vehicles for service. More
Excellent service; addressed all of my concerns. In and out in 1.5 hours. Very pleased! Service writer, cashier and person who brought my truck to me were all very polite and professional. out in 1.5 hours. Very pleased! Service writer, cashier and person who brought my truck to me were all very polite and professional. More
Courteous, straight forward, kept me updated throughout the whole process. I will definitely drive from Apple Valley again for my GM vehicles to be worked on. And a big thanks to Rodney and Nabu. the whole process. I will definitely drive from Apple Valley again for my GM vehicles to be worked on. And a big thanks to Rodney and Nabu. More
I had taken my 2016 Chevy Silverado truck for its scheduled maintenance. The service department manager, Ray greeted me. He was polite and cordial. He reviewed my vehicle's history and made some thou scheduled maintenance. The service department manager, Ray greeted me. He was polite and cordial. He reviewed my vehicle's history and made some thoughtful suggestions. He directed me the the waiting room, and after 90 minutes he notified me that my truck was washed and ready to go. It was a good carefree experience. More