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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,359 Reviews
Call Service Center (909) 906-6156

6,359 Reviews of Mark Christopher Auto Center - Service Center

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September 18, 2024

I love that in this dealership I find agents that speak my language. In the service department I was able to make my oil change in less than 2 hours on a Monday morning. More

by michellecruz1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar from service department
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Sep 19, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! We're thrilled to hear that you appreciated our multilingual agents and that your oil change was completed in a timely manner. At Mark Christopher Auto Center, we strive to provide efficient and friendly service. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 17, 2024

It took 3x times longer than what I was told and I had an appointment . I did not like the employees making comments about their political views More

by PALLINSTALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand the frustration you felt regarding the lengthy wait time and the comments made by our employees. Your feedback is valuable, and we encourage you to reach out to me directly so I can address your concerns more thoroughly. We appreciate your input as we strive to improve our service for all customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2024

Dario the service representative. Is so polite so knowledgeable .. I dealt with him on all of my service Appointment. The best. More

by kdavola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario, the service rep
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Sep 17, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about our service representative. It’s great to know that Dario provided you with exceptional service during your appointments. We look forward to seeing you again at Mark Christopher Auto Center for your future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2024

Helped us out getting our warranty from another dealership and fast work done right!! Thank you! More

by CRF551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie service department
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Sep 17, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're glad to hear that we could assist you in getting your warranty from another dealership and that the work was completed quickly and correctly. We appreciate your support and look forward to helping you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2024

Great staff they really know to take care of you people are very nice and courteous More

by palmaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
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Sep 17, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff at Mark Christopher Auto Center. We strive to provide excellent service to all our customers. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2024

Chelsea was very helpful with my last service. I needed to take my car in for service because the coolant control valve was leaking. The repair was extensive and needed a couple of days to be repa More

by TGRACE1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Sep 16, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Chelsea at Mark Christopher Auto Center. It's wonderful to know she was able to assist you with your coolant control valve repair and accommodate your schedule. We truly appreciate your recognition of her efforts. Please don't hesitate to come see us again for any future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2024

My services are always completed in a timely manner and everyone is friendly. Avo is a pleasure to deal with. More

by MTOTHEH88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
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Sep 13, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that your services at Mark Christopher Auto Center were completed promptly and that our team, especially Avo, provided a friendly experience. We appreciate your feedback and look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2024

Jackie is always a very good service rep. We have been requesting her help for over 8 years. More

by babers52568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie
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Sep 12, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your loyalty to Mark Christopher Auto Center over these 8 years. It’s great to hear that our service rep, Jackie, has consistently provided you with excellent support. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2024

Great service. Down to earth people. They treated me and my great we couldn't be happier. I'd give this place a 10 if I could. More

by mrkeys.gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike is Sales and Ray!
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Sep 10, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the great service at Mark Christopher Auto Center. It's fantastic to hear that you felt treated so well—you and your family are always welcome here! We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2024

They sold me a truck that broke down 2 weeks after I bought they never helped me out with that issue More

by ez177308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
José
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Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns regarding the truck and the experience you've had since your purchase. At Mark Christopher Auto Center, I strive to provide quality vehicles and support. I encourage you to reach out to me directly so I can assist you further with your situation. Your satisfaction is important to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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