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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,200 Reviews

6,200 Reviews of Mark Christopher Auto Center - Service Center

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February 17, 2020

I have bought multiple cars from this dealership and its always been a great experience. Friendly staff and personal. Always willing to go out their way for you. More

by evi.76
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters, Frank Villalobos, Cassandra Meier, Tony Catalano, Rodney Reid, Matt Torres, DAS Admin
Feb 17, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2020

Amazing service!! Didn’t need to wait. They came out quick and got me right in. Waiting room was nice and comfortable. Was worth the time and service to take vehicle here. More

by ARBARRETT4
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Feb 17, 2020 -

Mark Christopher Auto Center responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2020

Service is ok but not stellar. It has been a consistent experience.Of mediocre service that leave much to be desired from a premium car dealership. More

by LLC
Recommend Dealer
No
Feb 28, 2020 -

Mark Christopher Auto Center responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2020

First time there. It had a nice clean waiting area. They actually finish the work faster then they said it would take. It was very professional service. I will go back for next service. Thank you. More

by blpools
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Feb 17, 2020 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2020

nice service advisors very profesionali feel confortable nice service advisors very profesional i feel confortable the time they promise finish my service its in time congrats continue whit the nice servi More

by SYLVIAGARZA53
Recommend Dealer
Yes
Employees Worked With
ray peters nice person very profesional, Rodney Reid
Feb 17, 2020 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2020

Awesome service as always, Ray has been helping me for few years now and I’ve never been disappointed the service is excellent and always fast. Thanks again!! More

by mstrina2310
Recommend Dealer
Yes
Employees Worked With
Ray
Mar 03, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2020

Great quick and professional service, quick on time and delivered work as promised. Would recommend this dealer for anyone looking fir a luxury vehicle or SuV More

by 1958topcat0406
Recommend Dealer
Yes
Employees Worked With
Nabu
Feb 15, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2020

Oil change appointment was faster than estimated completion time. Satisfied with the work that was done. Free car wash was a plus. I would go back. More

by Marquina88
Recommend Dealer
Yes
Employees Worked With
Dont know
Feb 15, 2020 -

Mark Christopher Auto Center responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2020

Always the best service. Everyone is very attentive, informative, knowledgeable and pleasant. Well done by Ontario Mark Christopher Auto Center Chevrolet service department. I will be back! More

by jessica.dupleich
Recommend Dealer
Yes
Employees Worked With
Kat and Juan
Feb 15, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2020

Love her service very frendly alway willing to help .love how she helps me in spanish and helps me translate brakes down thing so i can understand More

by Alpvill22
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Feb 17, 2020 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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