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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,356 Reviews

6,356 Reviews of Mark Christopher Auto Center - Service Center

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March 23, 2020

The employees were nice when the car was fixed with new radio they didn’t connect my SiriusXM back or onstar ! Now I have to make a third trip and with what’s going on it’s makes me nervous! Otherwise ever More

by CALIGIRL0421
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Mar 24, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 22, 2020

Thanks to Jeff the service manager for making my day much easier. You guys truly turned my day around. Thank you very much. I appreciate it More

by CHEFMIKENAT
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Apr 17, 2020 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 22, 2020

Horrible experience at the service department with that idiot Robert. The work that was done was Not Diagnosed correctly, the same exact problem still remains. I paid them thieves $1200 for nothing. T More

by Aaron
Recommend Dealer
No
Employees Worked With
Robert
March 22, 2020

Hello. The service is great. Every body helped me and made suggestions about my issues with my Cadillac. I was happy about the way the detail department fixed my Cadillac. Thank you very much. I will be More

by MAXTORQUE
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Apr 17, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2020

Everyone was very friendly and helpful. I finally had a great experience compared to past experiences I’ve had at a different dealership. I would deal with the same people again. More

by JAMIEJ1
Recommend Dealer
Yes
Employees Worked With
Robert and Erik
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 20, 2020

I have been coming here for the last 20 years and I appreciate the great customer service and staff here. Thank you to all who help me with my service and parts needs. Please keep up the great work!! More

by jchioini23
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Mar 20, 2020 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 20, 2020

Air Pressure Not Checked Tires were rotated and I asked that the air pressure be checked. Was told it will. My diagnostic report says 3 of my 4 tires are low. Obviously thi More

by SH
Recommend Dealer
No
Employees Worked With
Don't know
March 20, 2020

Good Job. I was very happy with the service and the way I was treated. And the short time it took to get me going. Thanks More

by dianejgonzalez
Recommend Dealer
Yes
Employees Worked With
Orva....not sure
Mar 23, 2020 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 19, 2020

Ray Peter's is an excellent, very knowledgable and professional service advisor. He treats every car as if it is his own. I recommend all my friends and family See Ray and the MC. Service dept. More

by BIANKA.ROJAS
Recommend Dealer
Yes
Employees Worked With
Ray "the man" Peters
Mar 20, 2020 -

Mark Christopher Auto Center responded

Hi Bianka and thank you for your kind words. We are very happy to hear that Ray was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 18, 2020

They were very fast and efficient. I pulled in and was greeted immediately by a very friendly service attendant named Dario. He wrote a ticket quoted me a price and showed me to a very comfortable waiting More

by scumbago
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario, Matt Torres
Mar 20, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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