Mark Christopher Auto Center - Service Center

Avo was very helpful and kept me informed while I waited for the new replacement of a stolen catalectic converter. I’d recommend Avo to anyone! for the new replacement of a stolen catalectic converter. I’d recommend Avo to anyone! More

Going on 48 hours which I asked/left message with service advisor for Jeff to call me on 2/3/2020. After spending $2300, back in for more service. Multi point inspection not performed according to o service advisor for Jeff to call me on 2/3/2020. After spending $2300, back in for more service. Multi point inspection not performed according to online description. My vehicle has always been serviced with Chevrolet, was in in Aug and Sep 2019 where multipoint inspection was done and now Feb 2020 I needed all this work done. My vehicle went through a consumption oil test cause burning too much oil, was told that Mountain View not putting enough oil(which could have burnt my engine) had me buy oil and put in myself (vehicle still under warranty) so I left Mountain View(Phil Hampton) "he looked at me like I was a crazy woman"came to Mark Chris, with Bill Morales (who listened. who understood, who took my vehicle ) and he is gone, Guess I am off to Rotolo Chev. (Fontana) or Glendora Chevrolet. I am pretty sure they would love my business. More

Outstanding customer service and great attitude. I will continue bringing my vehicles and recommending friends and family to Mark Christopher dealership. Great team to work with. continue bringing my vehicles and recommending friends and family to Mark Christopher dealership. Great team to work with. More

Communication is horrible and they do not have enough techs to put out to work that they have coming in. Service department not recommended. Poor techs to put out to work that they have coming in. Service department not recommended. Poor More

The service I received at your dealer was excellent I will recommend friends and family to your service department. Juan was very helpful and knowledgeable always kept in touch to keep me informed on my will recommend friends and family to your service department. Juan was very helpful and knowledgeable always kept in touch to keep me informed on my vehicle More

Fast, thorough, courtesy and complete. Jacqueline should be a manager. She's my go to person and always looks to my best interest. I always deal with her because she's the best! be a manager. She's my go to person and always looks to my best interest. I always deal with her because she's the best! More

Customer service is great, it would be nice when a customer has to wait more than 2-3 hours to at least provide a courtesy car. They are friendly & courteous every time I have been there. Sometimes t customer has to wait more than 2-3 hours to at least provide a courtesy car. They are friendly & courteous every time I have been there. Sometimes they don’t answer the phone when trying to get an appointment. More

Eric Silva was an amazing person to deal with. Definitely an asset to this dealer. He was very communicative about my truck and made sure I got it back quick an asset to this dealer. He was very communicative about my truck and made sure I got it back quick More

Juan Fletes has been my service writer as long as I’ve owned the Camero. He does an excellent job. My car was taken in promptly and returned with all the work completed. As always done to my complete sati owned the Camero. He does an excellent job. My car was taken in promptly and returned with all the work completed. As always done to my complete satisfaction. More

Service was excellent. Went in for a rattling sound coming from the exhaust. Unfortunately I could not bring it in earlier in the day because of work. Therefore I had to leave the car overnight. I did coming from the exhaust. Unfortunately I could not bring it in earlier in the day because of work. Therefore I had to leave the car overnight. I did get a discount for a rental car. By the time I got off work the next day. They had replaced my muffler that was covered under warranty. Jacqueline thanks again. More