Mark Christopher Auto Center - Service Center

Great service like always. Thank you Nobu for handling my service needs and getting in done quickly. Definitely to go to guy go see Nobu! service needs and getting in done quickly. Definitely to go to guy go see Nobu! More

Outstanding customer service and great attitude. I will continue bringing my vehicles and recommending friends and family to Mark Christopher dealership. Great team to work with. continue bringing my vehicles and recommending friends and family to Mark Christopher dealership. Great team to work with. More

Nothing was done to fix the problem and saying that is a normal Characteristic of a Cadillac transmission is not acceptable. My Cadillac still jerks when shifting in 1,2 gear normal Characteristic of a Cadillac transmission is not acceptable. My Cadillac still jerks when shifting in 1,2 gear More

Perfection and Trust One is normally apprehensive when they take their car into service. You can trust Mark C. I told the "symptoms" of what the car was doing and we looke One is normally apprehensive when they take their car into service. You can trust Mark C. I told the "symptoms" of what the car was doing and we looked at the plan of attack. Who ever worked prior on my car did not tell me that I had a nail in the tire and it was just patched.. Reason for the leaking. I would trust Kat with telling me the truth and help me next time also. More

I recently had an issue with an extended warranty I purchased from you guys, I called the service department on a number of occasions and no one answered the phone. The time that I was able to get thro purchased from you guys, I called the service department on a number of occasions and no one answered the phone. The time that I was able to get through my call was never returned. I decided to go in person to try to resolve the issue and my information was taken down and told that a manager would call me with a solution. That call never came, I called again and talked to Rodney and he said he would follow up with me in a day or so. Well Rodney never followed up, till this day the issue was never resolved and this whole process started December 20,2019. More

Avo was very helpful and kept me informed while I waited for the new replacement of a stolen catalectic converter. I’d recommend Avo to anyone! for the new replacement of a stolen catalectic converter. I’d recommend Avo to anyone! More

Communication is horrible and they do not have enough techs to put out to work that they have coming in. Service department not recommended. Poor techs to put out to work that they have coming in. Service department not recommended. Poor More

Nobu help me when I was trying to Apply for a Gm credit card because I WasHaving problems with the Application on line he was very helpful I appreciate his help everyone at service department there are v card because I WasHaving problems with the Application on line he was very helpful I appreciate his help everyone at service department there are very friendly More

Nobu DomonWas my service advisor he did an excellent job Nobu Domon Was my service advisor he did an excellent job of helping me. I talked with him about service on another vehicle that I just purchased fr Nobu Domon Was my service advisor he did an excellent job of helping me. I talked with him about service on another vehicle that I just purchased from another company. More

Going on 48 hours which I asked/left message with service advisor for Jeff to call me on 2/3/2020. After spending $2300, back in for more service. Multi point inspection not performed according to o service advisor for Jeff to call me on 2/3/2020. After spending $2300, back in for more service. Multi point inspection not performed according to online description. My vehicle has always been serviced with Chevrolet, was in in Aug and Sep 2019 where multipoint inspection was done and now Feb 2020 I needed all this work done. My vehicle went through a consumption oil test cause burning too much oil, was told that Mountain View not putting enough oil(which could have burnt my engine) had me buy oil and put in myself (vehicle still under warranty) so I left Mountain View(Phil Hampton) "he looked at me like I was a crazy woman"came to Mark Chris, with Bill Morales (who listened. who understood, who took my vehicle ) and he is gone, Guess I am off to Rotolo Chev. (Fontana) or Glendora Chevrolet. I am pretty sure they would love my business. More