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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,242 Reviews

6,242 Reviews of Mark Christopher Auto Center - Service Center

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February 05, 2020

Juan Fletes has been my service writer as long as I’ve owned the Camero. He does an excellent job. My car was taken in promptly and returned with all the work completed. As always done to my complete sati More

by 00dmalle
Recommend Dealer
Yes
Employees Worked With
Juan fletes
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Juan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2020

The service I received at your dealer was excellent I will recommend friends and family to your service department. Juan was very helpful and knowledgeable always kept in touch to keep me informed on my More

by SANBER13
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes, Rodney Reid, Matt Torres
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Juan does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2020

Fast, thorough, courtesy and complete. Jacqueline should be a manager. She's my go to person and always looks to my best interest. I always deal with her because she's the best! More

by marktechdog.hale
Recommend Dealer
Yes
Employees Worked With
Jacqueline Klosky
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jacqueline was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2020

Eric Silva was an amazing person to deal with. Definitely an asset to this dealer. He was very communicative about my truck and made sure I got it back quick More

by ALFONSOHERDOCIA
Recommend Dealer
Yes
Employees Worked With
Eric Silva
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thank you for writing about your visit with us, Alfonso! I am happy to hear that Eric was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2020

Customer service is great, it would be nice when a customer has to wait more than 2-3 hours to at least provide a courtesy car. They are friendly & courteous every time I have been there. Sometimes t More

by RIALTOBELLS1950
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from our dealership. If there is anything more that we can do, please come back and see us again. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2020

Exelent service, fast and accurate, im very happy with Mark Christopher i will recomend them with friends and family. Five stars for Erik Silva he is the best. More

by Noe Ochoa
Recommend Dealer
Yes
Employees Worked With
Erik silva
Feb 05, 2020 -

Mark Christopher Auto Center responded

Noe, thank you for taking the time to leave us a review and for giving us feedback. We're glad that Erik and the rest of the Mark Christopher Auto Center service team were able to repair your car to your standards. We look forward to working with you again in the future. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2020

I only take my truck there because of convenience but that’s not even worth it anymore. It’s evident they don’t want to be there. They didn’t bother to call me when ready. Then claimed they left me a mes More

by alexalexander
Recommend Dealer
No
Employees Worked With
Jackie
Feb 11, 2020 -

Mark Christopher Auto Center responded

Alexander, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2020

Eric from the Service Department was very courteous. He answered all my questions. He explained to me why I waited so long with an appointment and that is appreciated. More

by magallanesmagallon
Recommend Dealer
Yes
Employees Worked With
Eric/Service Advisor
Feb 05, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Eric was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2020

OK but has been better Communication at drop off, seemed not super interested I was there and on status if truck was ready. Just a message to call back, no info if there wa More

by KCOTANT17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2020

Service was excellent. Went in for a rattling sound coming from the exhaust. Unfortunately I could not bring it in earlier in the day because of work. Therefore I had to leave the car overnight. I did More

by GOODFELLA808
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Feb 04, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review! We're glad to have Jacqueline on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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