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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,243 Reviews
Call Service Center (909) 906-6156

6,243 Reviews of Mark Christopher Auto Center - Service Center

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January 18, 2020

On time as expected job well done I Purchased my truck at this dealership and I’ve been taking it for service ever cents and will continue to do so More

by roncaron
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2020

Great service, Ray took care of everything all I had to do was wait, THANKS RAY!! I’ll be sure to ask for him next time!! More

by ELDENCARPIO81
Recommend Dealer
Yes
Employees Worked With
Ray
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Jan 30, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 18, 2020

Sandra was such a helpful service writer. The moment I arrived she went above and beyond to ensure that my visit was as smooth as possible. 10/10 More

by tjs437
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Stevens, Matt Torres
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Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

Employees very nice. Coffee good.. no donuts,Lol service dept right on time.one question no free tire rotation on tires with oil change????? Thank you More

by st.newkirk1955
Recommend Dealer
Yes
Employees Worked With
Juan
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Jan 20, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

Worked with Juan during my visit to service he was very helpful was able to redeem my mygmc rewards points for voucherthe wait wasnt too bad and everything was done correctly thanks again! More

by BLEAKCA
Recommend Dealer
Yes
Employees Worked With
Juan fletes
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Jan 30, 2020 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 17, 2020

Mark Christopher Chevrolet is the one place my truck has been serviced, Jackie and the staff always do a great job. I plan on making my next purchase from there,great dealership! Thanks! More

by muzklvr65
Recommend Dealer
Yes
Employees Worked With
Jackie Kloski
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Jan 20, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jackie, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

All bad where's dealership I've ever been to feel like I was overpriced and the customer service was crap they lost parts to my vehicle More

by Truecaligreen15
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero, Mike Cagey
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January 17, 2020

Jackie Klosky was very helpful and courteous. My car does still have the whistling noise problem, but she was so kind to continue hearing from me. More

by Mpou
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Report | Print
Jan 20, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Jackie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 16, 2020

my first time going to that dealer and they have great service. The workers there are really friendly and helpful. They explain detail by detail what they did in service. More

by Willy12
Recommend Dealer
Yes
Employees Worked With
Erick Silva
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Jan 17, 2020 -

Mark Christopher Auto Center responded

Willy, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! All the best, The Mark Christopher Cadillac Team

January 16, 2020

Office states it closes at 6, but service ends at 5. Arrived at 4:20 for oil change and was almost denied. Needed tires rotated and engine checked as well, but didn’t have time to do that unfortunately. More

by GMGONZALEZ12
Recommend Dealer
Yes
Employees Worked With
Sandra
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Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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