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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,243 Reviews

6,243 Reviews of Mark Christopher Auto Center - Service Center

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December 13, 2019

Excellent service as always!! I will not go anywhere else! Have been coming here for the last 17 years and am never disappointed. Thank you to all and hope you all have a Merry Chr More

by jchioini23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Ray, & Jackie in Service
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Jackie was very helpful I called him to set an appointment with Jackie she took care of the rest had my truck back to me as soon as it was done which was in a couple hours an More

by franklozano.fl55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Horrible experience. Taken advantage by service department. Spent thousands of dollars on repairs. My car is having the same issue again. Stay away from this dealership. O More

by Jn951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
December 13, 2019

Very unhappy with person I cannot give an oppinion nothing was explain to me of what if anything was done. I called after 7 hours to see if I could pick up my car. I got ther More

by MONICA.CAL20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Fletes
December 13, 2019

Great Experience My check engine light came on probably for a good reason because there were other issues with my Acadia. Robert was excellent with his communications More

by BBELVEDERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in service
Dec 16, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 12, 2019

Great Job I had an oil change, was in and out, but most of all fast service with a part I ordered. Got it within hours. Excellent. More

by anewman214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed and forgot but maybe Matt
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 12, 2019

Robert in service took care of my concern Robert and the service manager took good care of my concern. They were fast and friendly. Even being very busy they made it happen. Thanks More

by SOFIE86D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick sales. Robert in servie, Matt Torres
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 11, 2019

Time matters Time was a factor for me because I had to be in Fullerton. The service writer got me out in a timely matter. Thank you More

by No screen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert K
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 11, 2019

Service Great and fast service. Will surely Be taking my truck back. Very polite and professional even though he was a Rams fan. Merry Christmas Paul More

by WAWAPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 16, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 11, 2019

Excellent workmanship, very reliable, have Ben there for 40 Excellent hand wash, looks like new, the time frame was accurate, and the break area was comfortable, the parts sale had a very good selection of prod More

by JGUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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