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Mark Christopher Auto Center - Service Center
Ontario, CA
6,242 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,242 Reviews of Mark Christopher Auto Center - Service Center
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December 10, 2019
Bad service Took 3xs to get appt, after going through text, I finally got one But waiting 2.5 hours for oil change and new blades, unexceptable. This has never h Took 3xs to get appt, after going through text, I finally got one But waiting 2.5 hours for oil change and new blades, unexceptable. This has never happened before I hope it never will More
by baker5271
Verified CustomerEmployees Worked With
Rodney Reid
December 10, 2019
Excellent Great customer service! The best I’ve had with a dealership. Would recommend this dealership to others. Any time I’ve had to take my car in, they’ve Great customer service! The best I’ve had with a dealership. Would recommend this dealership to others. Any time I’ve had to take my car in, they’ve always been helpful. More
by WALLACEKIRK
Employees Worked With
Other Employees :
Frank Villalobos, Rodney Reid, Matt Torres
December 09, 2019
Rip off The technician was very helpful, but the prices are so inconsistent. Chevy needs to give more of a kickback to loyal customers, and not charge 95.95 The technician was very helpful, but the prices are so inconsistent. Chevy needs to give more of a kickback to loyal customers, and not charge 95.95 for a freaking oil change. More
by siddthompson
Employees Worked With
Rodney Reid
December 09, 2019
Excellent Service Customer Service and attention to detail defines this service center. If I call with a question, come in for a tire check or oil service, everyone is Customer Service and attention to detail defines this service center. If I call with a question, come in for a tire check or oil service, everyone is accommodating and sees to my ‘car’ needs with timely up dates. Great job MC Team! More
by cvines4669
Employees Worked With
2 service reps, cashier,
December 08, 2019
Nubo service associate Nubo takes great care of you with a smile no matter what his day has been like he also keeps you informed on your vehicle his customer service rates a Nubo takes great care of you with a smile no matter what his day has been like he also keeps you informed on your vehicle his customer service rates a high 10. More
by vwbug122000
Employees Worked With
Nobu Domon , Gerald Waters
December 08, 2019
Service is excellent, swift and appropriate. The service agents are friendly and accommodating to clients needs. I would recommend this sales center with my is excellent, swift and appropriate. The service agents are friendly and accommodating to clients needs. I would recommend this sales center with my friends and family!... More
by JECGLD
Employees Worked With
Avo Injian
December 08, 2019
Service- recall Was able to get a quick appointment for recall service repair. My vehicle was repaired free of charge and returned by three o'clock as promised Was able to get a quick appointment for recall service repair. My vehicle was repaired free of charge and returned by three o'clock as promised More
by Hsirk
Employees Worked With
Robert
December 07, 2019
Great service Everyone was great!! I will bring my car back here every time,Thank you for all the work they did on my car I really appreciate it.. Everyone was great!! I will bring my car back here every time,Thank you for all the work they did on my car I really appreciate it.. More
by mojobarnett
December 07, 2019
Fantastic from sales to service I have purchase over 20 vehicles from the staff at Mark Christopher. I have never had one negative experience here from Jeff in service to Cagey in I have purchase over 20 vehicles from the staff at Mark Christopher. I have never had one negative experience here from Jeff in service to Cagey in sales to Greg Hess in internet and then of course never a issue with NEVIN in finance. Just a fabulous team Thanks More
by MAIT322
December 07, 2019
Customer Confidence Lacking My car was kept for an extended time. The salesperson did not give regular updates regarding the repairs. When I asked questions, the salesperson seem My car was kept for an extended time. The salesperson did not give regular updates regarding the repairs. When I asked questions, the salesperson seemed bothered and irritated that I was asking questions. The manager had occasion to contact me. He was apologetic for the service I had received and attempted to assure me that moving forward, communication would be better. Communication did improve. When I picked up my car, the repairs had not been done. Paperwork indicated they did not experience the problem which the car was brought in for. I brought the car back 15 minutes after picking it up. At that time the repair person did experience the problem. Makes me wonder, was the car road tested during the time it was in their possession? Sales has promised the problems with my car will be taken care of. I hope they will fulfill this promise. So far my confidence is lacking. More
by FAL520
Employees Worked With
Cassandra Meier, Matt Torres
