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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,243 Reviews

6,242 Reviews of Mark Christopher Auto Center - Service Center

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December 10, 2019

Bad service Took 3xs to get appt, after going through text, I finally got one But waiting 2.5 hours for oil change and new blades, unexceptable. This has never h More

by baker5271
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rodney Reid
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered. Please let us know if there's anything else we can do for you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 10, 2019

Excellent Great customer service! The best I’ve had with a dealership. Would recommend this dealership to others. Any time I’ve had to take my car in, they’ve More

by WALLACEKIRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Rodney Reid, Matt Torres
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 09, 2019

Rip off The technician was very helpful, but the prices are so inconsistent. Chevy needs to give more of a kickback to loyal customers, and not charge 95.95 More

by siddthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Reid
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 09, 2019

Excellent Service Customer Service and attention to detail defines this service center. If I call with a question, come in for a tire check or oil service, everyone is More

by cvines4669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2 service reps, cashier,
Dec 16, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 08, 2019

Nubo service associate Nubo takes great care of you with a smile no matter what his day has been like he also keeps you informed on your vehicle his customer service rates a More

by vwbug122000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon , Gerald Waters
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 08, 2019

Service is excellent, swift and appropriate. The service agents are friendly and accommodating to clients needs. I would recommend this sales center with my More

by JECGLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 08, 2019

Service- recall Was able to get a quick appointment for recall service repair. My vehicle was repaired free of charge and returned by three o'clock as promised More

by Hsirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 16, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 07, 2019

Great service Everyone was great!! I will bring my car back here every time,Thank you for all the work they did on my car I really appreciate it.. More

by mojobarnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid
Dec 07, 2019 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 07, 2019

Fantastic from sales to service I have purchase over 20 vehicles from the staff at Mark Christopher. I have never had one negative experience here from Jeff in service to Cagey in More

by MAIT322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero, Mike Cagey
Dec 07, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 07, 2019

Customer Confidence Lacking My car was kept for an extended time. The salesperson did not give regular updates regarding the repairs. When I asked questions, the salesperson seem More

by FAL520
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cassandra Meier, Matt Torres
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