Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,242 Reviews

6,242 Reviews of Mark Christopher Auto Center - Service Center

Sort by
December 04, 2019

Great! The service was great! My car was completed in a timely manner. I appreciated the contact when my car was finished. And I appreciated the car wash. More

by Mike Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 03, 2019

Great experience, great customer service and satisfaction. 17 years of great service. Staff cares about my auto need. Professional and experienced staff to handle any needs i have. Also very friendly and court More

by Calstar-roofing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel , juan & ruben , Rodney Reid, Matt Torres
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 03, 2019

Amazing service man Ray Ray went above and beyond to make sure I was taken care of. Ray has a lot of heart and it shows in his work. More

by KRUM30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in service
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 02, 2019

A slow leak I went in to get my tire fix they didn’t not have in stock had to wait to get it fix they had to order it that suck I had to wait for two days More

by MVIBE958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback regarding your recent visit. We take your concerns very seriously. If you would like to discuss your experience with us further, please contact me directly. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2019

Avo is the BEST. 10/10 would recommend. I’ve never had a more thoughtful and friendly technician! He was very attentive and communicative. He updated us OFTEN so we kn More

by cmar98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avedis Injian
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2019

It was good The customer service was good very friendly. The waiting time was good. They even watched my truck. They answered all my concerns it was perfect. Tha More

by lizjr5
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2019

Recall 2019 Chevy Silverado I appreciate the good customer service, and especially how fast they finished my car. They took care of me right away and gave me my car less then 2 h More

by Kristina C.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Mark Christopher Auto Center responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2019

Repair of vehicle while away from home. I received excellent and very friendly and prompt service while visiting family in CA. Couldn’t ask for a better service crew. Would recommend to anyo More

by fredleffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra or Sarah, don’t remember exactly. , Matt Torres
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2019

Starting my car Young man came out quickly with a wonderful attitude and was able to correct the issue immediately Also he changed my fob battery to eliminate any f More

by Pjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the guys name. Sorry
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 30, 2019

Great customer service Very reliable service center. The staff is super friendly. Inevitably, there is usually a wait time, but the staff tries to keep you informed of the p More

by lg.lily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
548
...