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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,251 Reviews

6,251 Reviews of Mark Christopher Auto Center - Service Center

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November 08, 2019

Excellent service!! I informed my check engine light went on my new truck & they took care of it right away. Mike & Jeff thank you! No hassle they got a loaner vehicle & More

by Claudia E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Good service This dealership in general is a great dealership. The people in service try and help in any way they can. It’s an overall good experience anytime I ha More

by CAYLAOHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Great as always Great service you shouldn’t request a novel in this areas am done with review hope you don’t need anymore...dealership is great don’t need to waste ad More

by BCTDOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan/service
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Recall Volt software update was a recall by GM to address battery voltage monitoring. I’m not sure what I will see differently in the cars performance. More

by michael.sierchio4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 10, 2019 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

More
November 08, 2019

Good courteous customer service with efficiency and proptnes Everything went as planned and I even waited in the waiting area. Perfect. Also noticed Team work around the service department which makes it excelle More

by AEMEDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian and Mel Hernandez, Rodney Reid
Nov 10, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Not enough words There’s not enough words to explain how I feel about all the times I’ve brought my so called CERTIFIED VEHICLE in to be worked on- define certified b More

by nickytedesco
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert
Nov 10, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Service on Malibu I had a great experience at the service department friendly helpful service writer was very helpful. He got me in and out. Was very friendly and fix More

by MFERNHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Nov 10, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

great customer service really had a pleasant experience with Julie keeping me posted on the progress of my vehicle repair. although I wish they had some type of coupons to o More

by FBEAS74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Great customer service. First time customer and the customer service was great. The price was right for a oil change. Fast service and helpful. I will recommend to friends an More

by Kenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Service I expected the service the last two hours and it did. Could do a better job of washing my truck after the service. Overall experience was what I expe More

by MIKECHAVEZ73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric silva
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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