Mark Christopher Auto Center - Service Center

Always A Good Experience I've Been Bringing My Cadillac Here Since 2015 And I Wouldn't Take My Vehicle To Any Other Place For Service. The Service Advisors Are Very Knowledgea I've Been Bringing My Cadillac Here Since 2015 And I Wouldn't Take My Vehicle To Any Other Place For Service. The Service Advisors Are Very Knowledgeable And Most Importantly I Trust Them. Service Advisor Nobu Always Explains Any Issue With My Vehicle And Is Super Helpful. I'm A Customer For Life. More

Substandard Service Service was to take 1.5 hours for a brake recall, service took 7 hours. I was never informed that service would take longer then it did. Service was to take 1.5 hours for a brake recall, service took 7 hours. I was never informed that service would take longer then it did. More

Sun roof issue I’m not happy with your service department. Car has been in at least 4 times to fix the sun roof. Still not fixed. It’s under warranty. I’m not happy with your service department. Car has been in at least 4 times to fix the sun roof. Still not fixed. It’s under warranty. More

Excellent It was a excellent experience happy with front desk experience .The only concern i have is when you are informed work that needs to be done they do no It was a excellent experience happy with front desk experience .The only concern i have is when you are informed work that needs to be done they do not inform you if you need it immediately or you can wait . More

2014 Impala Service I’ve been a loyal customer of Mark Christopher’s for many years, and purchase and service all of my vehicles here. They answer the questions of; 1) D I’ve been a loyal customer of Mark Christopher’s for many years, and purchase and service all of my vehicles here. They answer the questions of; 1) Do I like them? 2) Do I trust them? 3) Do they know what they’re talking about? 4) Do the have my (the customer’s) best interest in mind? ...With a solid “Yes” on all 4 counts. This lends itself to added value and a industry leading level of customer service and care. I appreciate the company values and culture that is shown through the example of the leaders, like Jeff Rizzi and his service team. More

Services It was very easy and fast when I dropped off my car for a recall situation and it did not take that long was In and out process It was very easy and fast when I dropped off my car for a recall situation and it did not take that long was In and out process More

Poor customer service. I had an issue with my vehicle. When i asked about it i not only didnt receive a solution but he was also rude about it. I had an issue with my vehicle. When i asked about it i not only didnt receive a solution but he was also rude about it. More

GM buy back with Mark Christopher Mark Christopher helped facilitate a painless buy back of my older Buick. All staff very professional and seemed to care about my situation. I bought Mark Christopher helped facilitate a painless buy back of my older Buick. All staff very professional and seemed to care about my situation. I bought another GM vehicle the same day and will return to Mark Christopher for any future needs. Thank you!! More

My experience was very good I came in for service early in the morning and notice there were 10 cars before me. Service on my vehicle was done in a timely manner to get me in and I came in for service early in the morning and notice there were 10 cars before me. Service on my vehicle was done in a timely manner to get me in and out. More

Excellent Service! Service team was fast, efficient, and very helpful. Answered ALL my questions regarding service and warranty. They were very fast my car was ready in Service team was fast, efficient, and very helpful. Answered ALL my questions regarding service and warranty. They were very fast my car was ready in 1 day! More