Mark Christopher Auto Center - Service Center

This dealership is efficient and gives great service. The work done was done timely and I was able to get back in my car quickly. The work done was done timely and I was able to get back in my car quickly. More

It was a great experience. I really appreciate Johnny Mendoza helping me through out the process! I really appreciate Johnny Mendoza helping me through out the process! More

I took my Tahoe Thursday and they started working on it Monday and they didn’t let me know if they did work on it until I call like 4 times. Really bad service and this was my second time taking it to fix Monday and they didn’t let me know if they did work on it until I call like 4 times. Really bad service and this was my second time taking it to fix it for the same problem. More

Bobbi was great while helping us out. He listened to everything we were asking and made us feel comfortable while we shopped. He listened to everything we were asking and made us feel comfortable while we shopped. More

Great service, quick turnaround and knowledgeable service team! You can’t miss at Mark Chris!!! 👍👏👏👏 team! You can’t miss at Mark Chris!!! 👍👏👏👏 More

Avo Injian was the service tech who handled my service needs on two of my vehicle. Excellent communication during the entire process. He continually gave me updates as to the progress of the repairs. He w needs on two of my vehicle. Excellent communication during the entire process. He continually gave me updates as to the progress of the repairs. He was, by far, the best service writer I have dealt with at Mark Christopher. More

Nobu is always so helpful and professional. He gets the job done in a timely manner and I just appreciate his dedication to seeing that my car is fixed right. He gets the job done in a timely manner and I just appreciate his dedication to seeing that my car is fixed right. More

Service department needs a bit more improvement in regards to customer service communication and information on vehicle updates regards to customer service communication and information on vehicle updates More

Just want to start by saying this was the worst service that I have ever seen. My fiancé took my truck to get serviced because I had work. We got the usual oil change and a tire rotation. When my fiancé le that I have ever seen. My fiancé took my truck to get serviced because I had work. We got the usual oil change and a tire rotation. When my fiancé left the dealership she thought the truck was driving weird but it was raining hard so she thought it was the road conditions. Luckily, she had to pick up her degree at her school about 2 miles away from the dealership. Once she got to the school, a student waived her down and told her the back tire was wobbling. When she parked, she noticed the Passenger side back tire was loose. All the lug nuts were loose. Not tighten at all. She recorded moving the lug nuts with her bare hands. There were shavings everything. Lug nuts are bad and my rims were scrapped which I also took photos of once I arrived after work. Just imagine if my fiancé would have drove home to San Bernardino, I’m sure that tire would have came off and who knows what could have happened. My fiancé was dramatized when I got to her school. She was literally shaking because how upset/scared she was. I’m still upset about this and this happened on Tuesday and it’s Friday now. Me and fiancé don’t feel safe going to that dealership anymore. This is unbelievable and I’m so glad my kids weren’t in that car. They were supposed to be but thankfully my mother in law had the day off work to watch them. I know I can say so much more but I’ll leave at this. More

It was excellent outstanding motivation Awesome performance perfectly and take care customer and on time performance perfectly and take care customer and on time More