Mark Christopher Auto Center - Service Center

Eco Bond The Service was great! Sandra greeted me immediately when I approached and got the car in for service and completed in less time then discussed. The l The Service was great! Sandra greeted me immediately when I approached and got the car in for service and completed in less time then discussed. The loaner car XT5 2020 was fantastic! I’ve already highly recommended this car to my neighbor’s and family. Johnny helped also with technical questions I had about my XT5. He explained and showed me how to work the folding side mirrors and instrument panel. Kudos to all of them! More

Too long Truck was not ready for 1 -1/2 hr more than what was told. Should not take 9+ hours for an oil change and to put new tires on. Truck was not ready for 1 -1/2 hr more than what was told. Should not take 9+ hours for an oil change and to put new tires on. More

Great customer service I was given great service even after I showed up late. service personnel told me they might not have time to give it a was,. He managed to get it wash I was given great service even after I showed up late. service personnel told me they might not have time to give it a was,. He managed to get it washed. To me that is going above and beyond taking care of a customer. More

The service was great I schedule a vehicle do to my vehicle been Service. No vehicle was schedule for me to pick up. The ball was dropped when it come to car Scheduling I schedule a vehicle do to my vehicle been Service. No vehicle was schedule for me to pick up. The ball was dropped when it come to car Scheduling. More

Great Customer Experience I got great Customer Service. One of the Managers had a Service Rep come out and help me right away. I was getting my window fixed and had it taped up I got great Customer Service. One of the Managers had a Service Rep come out and help me right away. I was getting my window fixed and had it taped up on my car. This caused the window to have sticky junk all over it. They fixed the window within an hour and a half in and out. I was very impressed. They also got all the sticky junk off my window which I was very thankful for. Everyone is very friendly and helpful. I take my GMC here for service regularly. More

Punctual, Friendly, professional! Robert was welcoming and professional. Called me to let me know my vehicle was ready for pick up in a timely manner. I appreciated the truck wash al Robert was welcoming and professional. Called me to let me know my vehicle was ready for pick up in a timely manner. I appreciated the truck wash also, it was dirty when I dropped it off and much nicer looking when I picked it up! More

Flawless Robert is one of the best CSRs I have ever felt with. Great attention to detail. You guys picked a good one there! Thanks! Best Regards Robert is one of the best CSRs I have ever felt with. Great attention to detail. You guys picked a good one there! Thanks! Best Regards More

Straight forward and professional Had acceleration problems with car also received notice from g m to fix said issue appointment was made and car taken in for service car repaired with Had acceleration problems with car also received notice from g m to fix said issue appointment was made and car taken in for service car repaired with no issues More

Poor communication and follow up First bad experience after several visits. No follow up, no return calls as promised. Poor communication. Had to call back after failed promised for c First bad experience after several visits. No follow up, no return calls as promised. Poor communication. Had to call back after failed promised for callback More

Terrible No Email, No return calls, Almost impossible to get answers when your available. Customer service was horrible. Misleading on what there doing for you No Email, No return calls, Almost impossible to get answers when your available. Customer service was horrible. Misleading on what there doing for your service needs. Not what you would expect from a luxury car dealer. More