Mark Christopher Auto Center - Service Center
Ontario, CA
6,348 Reviews of Mark Christopher Auto Center - Service Center
Oil change/ recall I called on Monday evening to set up an appointment for the next day, I think it was Robert who I was speaking with. Asked me what's a good time, I t I called on Monday evening to set up an appointment for the next day, I think it was Robert who I was speaking with. Asked me what's a good time, I told him the earlier the better and was in and out within 90 mins with an oil change, recall fix and a nice cat wash Thank you More
One Happy Chevy owner Couldn't Ask for better dealership from the day I walked in the door...2017 I purchased a new 3500 high country dually..all services are done at the d Couldn't Ask for better dealership from the day I walked in the door...2017 I purchased a new 3500 high country dually..all services are done at the dealership... Jackie Klosky in service is the best.. period More
Excellent customer service Greatly impress with Mark Christopher web site ability to set service appointments. Personal follow up front the service personnel before during an Greatly impress with Mark Christopher web site ability to set service appointments. Personal follow up front the service personnel before during and after the service and in top of all my car was ready on time More
Unsatisfactory Work performed on vehicle questionable. Engine still makes a rattling noise. Timing chain supposed to be replaced. Work order says I refused to have r Work performed on vehicle questionable. Engine still makes a rattling noise. Timing chain supposed to be replaced. Work order says I refused to have recommended repairs done on vehicle that were not needed at this time. More
A good one Good honest people no bs got my truck fix and when I got it back my truck felt great I'm happy with the work they did Good honest people no bs got my truck fix and when I got it back my truck felt great I'm happy with the work they did More
Recall Came in for a recall on my Malibu. Service was fast and satisfying. I appreciate it and I'm thankful for the good costumer service Came in for a recall on my Malibu. Service was fast and satisfying. I appreciate it and I'm thankful for the good costumer service More
2014 Impala Service I’ve been a loyal customer of Mark Christopher’s for many years, and purchase and service all of my vehicles here. They answer the questions of; 1) D I’ve been a loyal customer of Mark Christopher’s for many years, and purchase and service all of my vehicles here. They answer the questions of; 1) Do I like them? 2) Do I trust them? 3) Do they know what they’re talking about? 4) Do the have my (the customer’s) best interest in mind? ...With a solid “Yes” on all 4 counts. This lends itself to added value and a industry leading level of customer service and care. I appreciate the company values and culture that is shown through the example of the leaders, like Jeff Rizzi and his service team. More
Always A Good Experience I've Been Bringing My Cadillac Here Since 2015 And I Wouldn't Take My Vehicle To Any Other Place For Service. The Service Advisors Are Very Knowledgea I've Been Bringing My Cadillac Here Since 2015 And I Wouldn't Take My Vehicle To Any Other Place For Service. The Service Advisors Are Very Knowledgeable And Most Importantly I Trust Them. Service Advisor Nobu Always Explains Any Issue With My Vehicle And Is Super Helpful. I'm A Customer For Life. More
Substandard Service Service was to take 1.5 hours for a brake recall, service took 7 hours. I was never informed that service would take longer then it did. Service was to take 1.5 hours for a brake recall, service took 7 hours. I was never informed that service would take longer then it did. More
Sun roof issue I’m not happy with your service department. Car has been in at least 4 times to fix the sun roof. Still not fixed. It’s under warranty. I’m not happy with your service department. Car has been in at least 4 times to fix the sun roof. Still not fixed. It’s under warranty. More