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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,242 Reviews

6,242 Reviews of Mark Christopher Auto Center - Service Center

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October 01, 2019

Ray Peters, Service Depart. I like the service department. Especially Ray Peters is quick in his answers to my questions. Cool Guy! I would recommend your services to others More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Quality service Cadillac service department is always swift in diagnosing and resolving the issue. They have a cozy waiting area that is very inviting. Enjoy the comp More

by MRODGT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi Domon
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Regular service Fantastic customer support as well as kind and helpful customer service representatives, was in and out of there quickly (30mins) without much if any More

by CadillacGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
Oct 02, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Service Please had to get my Oil Changed, went to Firestone for ailment and my oil changed only to find out my oil filter was on so tight that I had to bring it back More

by tomkelleydds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Oct 02, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Fantastic service They all way go above and beyond to make sure customers are satisfied. We leased four cars and purchased two. Have always been happy and satisfied More

by CJGHEATH82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rego, Nevin Cordero
Oct 02, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Always a great experience...I drive 1.5+ hours to go here From service to sales everyone treats me with respect and courtesy Whether it’s a question I have for a part I need for a vehicle I need to purchase t More

by snoskir3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Gomez.....Sandra Stevens
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Excelente Total quality positive experience, professional grade staff, waiting room top notch ..... CTS-V is my dream car, each time I drive it it’s a new exper More

by DIEGOHSEVILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Car was fixed It would have been nice if i could have been provided a rental car. I was asked if i wanted my car washed, i said yes, they didn't wash it only rinsed More

by KELLYMCLAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Oil change tire rotation and recall repair. Jacqueline was amazing at the service center. The work was done in a timely manner. The shuttle however was backlogged almost an hour. When my vehic More

by Cdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Great auto repair shop Everything was great I will bring my corvettes back for repair . I had outstanding service. Jackie Klosky was excellent . The repair was done complet More

by DARREN .EMERY81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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